Out of storage space? Deleted files still count toward your existing cloud storage. Learn how to clean out unused files and assets and free up your cloud storage space.

Creative Cloud | How to permanently delete files

When you permanently delete files from the Deleted folder, you cannot restore them.

  1. Sign in to the Creative Cloud website

  2. In the side navigation, click Deleted.

    How to archive files
    Deleted option in the left sidebar
  3. Select the files you want to remove permanently from the cloud, and then click  Permanently Delete.

    Archive multiple files
    Delete files permanently
  4. In the confirmation pop-up window, click Delete Permanently to permanently delete your files.

    Select permanently delete
    Delete permanently dialog box

Lightroom storage | How to permanently delete photos

When you permanently delete files from the Deleted folder, you cannot restore them.

  1. Sign in to Lightroom on the web.

  2. Click  Deleted in the left sidebar.

    Deleted tab in the sidebar
  3. Select the files you want to delete permanently from the cloud and click .

  4. In the confirmation pop-up window, click Delete to delete your files permanently from the cloud.

Document Cloud | How to permanently delete files

  1. Sign in to the Document Cloud web.

  2. Select files you want to delete and choose  Delete from the set of displayed options in the right.

    Delete Document Cloud files
    Delete Document Cloud files
  3. In the confirmation pop-up window, click Delete to delete your files permanently.

 You may be able to free up additional storage by deleting shared files. Go to the Shared tab in the left sidebar. Select a file from the list that appears and then click Delete Shared File.