Just in time user provisioning via SSO authentication


"Just in time" (JIT) user provisioning refers to a configuration in the Adobe Admin Console that automatically creates a new user profile in the configured organization as the result of some configured trigger.

The below documentation describes the configuration process for creating a new user profile in the Acrobat Sign product profile when a user authenticates to Acrobat Sign using the organization's configured federated authentication solution.


Steps to configure the Admin Console:

  1. Claim the domains to be used in your Admin Console organization.

    The domain of the user's email address is the validation check to affirm that the Admin Console organization may create the user.

  2. Optionally define your unique Hostname in your Acrobat Sign account.

    The Hostname is inserted into the URL for the login page, providing a unique portal URL your users can authenticate through using your SSO solution.

    Hostname in the URL

  3. Configure your Admin Console organization to use a federated SSO solution.

    The SSO solution provides the identity validation that approves the creation of the user. 

  4. Enable automatic account creation in the Admin Console organization.

    • This core account creation method adds the user to the Admin Console organization as a known user.   
  5. Configure the Admin Console to add the requesting user to the Acrobat Sign product profile.

    This additional configuration adds the user to the selected product profile, entitling the user to access a service (in this case, Acrobat Sign):

    • Select the Acrobat Sign Solutions product.
    • Select the product profile defined for the Acrobat Sign product:
    Select the Acrobat sign profile and associated product profile

  6. Copy and share the URL in the Product access URL field with your internal users.

    When used, this URL creates a new user in your Admin Console and entitles the user to the Acrobat Sign product profile.

    Product access URL

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