Blank agreement page | Viewing, creating Salesforce agreement

Blank agreement page | Viewing, creating Salesforce agreement

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Adobe Acrobat Sign User Guide
Applies to: Adobe Acrobat Sign

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

This issue can happen when a custom sidebar using jQuery is installed on the home page.   To check whether a custom sidebar is causing this issue, append the agreement url with

&showheadersidebar=false

and reload the page. If the Agreement page shows, then a custom sidebar caused the issue.

In some cases, a browser extension is responsible for the issue. If adding &showheadersidebar=false makes no difference, try reloading the agreement with the browsers extensions disabled.

Find and remove the problem sidebar component

  1. In Salesforce, go to  Setup > Customize > Home > Home Page Layouts.

  2. Click Page Layout and edit the Page Layout based on your profile.

  3. Disable all custom sidebar components and save the changes.

  4. Try creating or viewing an agreement and see if it works.  

    If agreements now show, you can try to narrow down which sidebar component has the issue.

  5. One by one re-enable each component and after enabling each component see if you can still view the Agreement page. If the Agreement page turns blank, the last component you enabled is the likely culprit.

Once the problem sidebar component has been found, update the component  so it no longer uses jQuery. For more information, see the following links:

Salesforce summer 14 release note

End of JavaScript sidebar workarounds