How to track the consumption of Adobe Sign premium authentication resources
Accounts that use premium identity authentication (Phone, KBA, and Government ID) can review the number of transactions available and consumed via the account-level admin settings menu.

Account-level administrators in the Adobe Sign system can review the number of premium authentication transactions available and consumed for the account via the account-level admin menu interface.


To access the annual quota and current usage:

  1.  Log in to an Adobe Sign account-level user

    • Identity authentication transactions are an account-level resource. Group-level admins do not have access to the usage reports
  2. Navigate to Account Settings > Send Settings > Identity Authentication Methods

  3. Each premium authentication method has a Track Usage link next to the method name.

    Clicking that link exposes a pop-out window containing the annual volume allowed, the effective anniversary date for that annual value, and the current usage thus far:

    Nav to Send settings