Accounts that use premium identity authentication (Phone, KBA, and Government ID) can review the number of transactions available and consumed via the account-level admin settings menu.

Account-level administrators in the Adobe Sign system can review the number of premium authentication transactions available and consumed for the account via the account-level admin menu interface.


To access the annual quota and current usage:

  1.  Log in to an Adobe Sign account-level user

    • Identity authentication transactions are an account-level resource. Group-level admins do not have access to the usage reports
  2. Navigate to Account Settings > Send Settings > Identity Authentication Methods

  3. Each premium authentication method has a Track Usage link next to the method name.

    Clicking that link exposes a pop-out window containing the annual volume allowed, the effective anniversary date for that annual value, and the current usage thus far:

    Nav to Send settings