Troubleshooting & help

Download & install

How do I download and install DPS?

To install the full set of Digital Publishing Suite (DPS) tools, choose Help > Updates in InDesign. For more information, including direct download links and help with common installation issues, see Installing DPS tools.

Why won't DPS install?

See Installing DPS tools for help with common installation issues.

How do I retrieve my Adobe ID or password?

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

Common questions

Why doesn't the Folio Builder panel appear in the most recent version of InDesign?

The Folio Builder panel is not available in InDesign CC 2015 or later. For more information, see the blog post DPS and InDesign CC 2015 and the article Installing DPS tools.

Can I get help with Folio Builder problems?

See Troubleshoot Folio Builder to resolve common Folio Builder errors.

How do I preview folios on a device?

First, install the viewer on your device. Search for "content viewer" in the device store. For more information, see Previewing folios and articles.

Why can't I preview content using the Desktop Viewer?

Adobe Content Viewer for Desktop is no longer supported. Instead, use the Adobe Content Viewer app to preview content from a mobile device. See Installing DPS tools.

Where can I find more technical information?

Visit the Digital Publishing Suite Developer Center for a range of tools and resources. You can find getting started and how-to information in Digital Publishing Suite Help.

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