上次更新時間
2022年1月18日
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亦適用於 Adobe Connect 9
Screen control in Adobe Connect stops working with the Windows 8 Task Manager covers the screen being shared.
Solution
This issue is not a problem with Adobe Connect. Windows does not allow remote control of Task Manager.
Additional information
In Windows 8 machine, if you are sharing your screen and have given access control to the user and a metro application such as task Manager comes over the screen being shared, then the user who is controlling the screen will not be able to control any more.
Method
- Launch a meeting in add-in from Windows 8 machine as a host.
- Let another user join in this meeting room.
- Share the screen from the Windows 8 machine.
- Ask the user two to click on request control and accept this request from your side.
- Open Task Manager on windows 8 Machine.
Result
Host will be able to accept the request control but user will not be able to control the screen.
Expected
User should be able to control the screen.