Adobe Connect 11.4 Release Notes

This document contains details about the Adobe Connect 11.4 release, including release dates, technical requirements, upgrades, improvements, and known issues.


Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see

Adobe Connect 11.4 is a major release providing new compliance control settings and introducing new improved Audio and Video experience as limited beta to selected customers

Release dates

Adobe Connect 11.4 rolls out in the following phases:

Hosted services:

Upgrades will begin on Nov 7, 2021. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.

On-premise deployments:

Will be available from Dec 7, 2021.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.

What's New in Adobe Connect 11.4

New Compliance and Control settings for greater security

Account Administrators can now remove the public access options for rooms and recordings to ensure greater security.

  • New option to remove the access choice of "Anyone who has the URL may enter the room" for all meeting rooms, seminar rooms, and virtual classrooms in the account
  • New option to remove the ‘public’ access choice for all recordings in the account

Limited Beta for improved Audio/Video Experience{BETA}

Adobe Connect 11.4 introduces and entirely new audio/video delivery experience as a beta feature. The new audio/video beta feature is available to customers upon request by the account administrator. 

New capabilities:

  • Ability to turn on the new Audio/Video Experience per room
  • Support for one ultra-high-resolution (1080p) webcam in the Video pod
  • Support for up to three high-resolution (720p) webcams in the Video pod
  • A new 'Focus view' (single camera display) in the Video pod
  • Support for 'Follow the Active Speaker' mode in Focus view and Filmstrip view in the Video pod
  • Pagination in the Video Pod (beyond 20 webcams)
  • Server-based MP4 meeting recordings
  • Screen share support from browsers
  • Attendee connection status in the Attendee pod

Some of the existing features like telephone-based audio integration and creation of interactive recordings are not yet available when the new audio/video experience is enabled in a room. For more information see Capabilities and Limitations.

For more information on the new features and enhancements in Adobe Connect 11.4, see What's New in Adobe Connect.

System requirements

For the latest system requirements, see the Adobe Connect Technical Specifications page.

Adobe Connect application

This update does not include a new version of the Adobe Connect application. 

You will be prompted to install and run the new Adobe Connect application in the following situations:

  • You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
  • You attempt to share your screen from a browser.
  • You select “Switch to desktop application” from the meeting context menu.

If you are an administrator, ensure that end users have the latest Adobe Connect application. Download the latest stand-alone or MSI installers for the Adobe Connect application  from this page, or install directly from the following URLs:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
  • From Adobe Connect 9.x, upgrade to Adobe Connect 11.4
  • From Adobe Connect 10.x, upgrade to Adobe Connect 11.4

Issues resolved

Issue Tracking Number

Issue Description

4130674 Fixed issue where room was stuck on preparing
4130447 Fixed an isue where webcam and microphone disconnected after clicking on email ID's in chat
4130424 Fixed issue where users were not able to generate 'Training>Reports>By Users', and were getting “Request Not Processed” error on certain accounts (hosted on the following clusters: NA1, NA2 , NA7 , NA12, and EMEA3)
4130416 Fixed issue where deleted chat reappears during screen share
4130410 Fixed issue where PDF files lose characters when uploaded into meeting room
4130383 Fixed issue where Event invitation e-mail was not sent to all invitees 
4130222 Upgraded JDK to version 1.8.0_301
4130088 Fixed issue where, when the desktop application is launched the status indicator temporarily drops from green to red for a couple of seconds and then jumps back to green again
4130069 Fixed issue where text used in Meeting invitation email resulted in the emails ending up in Junk folder
4129999 Fixed an issue where switching between the 'Fit Width' to 'Fit Page' options did not update for participants when using a single page PDF document
4129923 Upgraded jQuery to version 3.5.1
4129852 Fixed issue where the UV conference number was showing in the Attendee pod instead of being hidden for MeetingOne audio conferences
4129787 Fixed issue where host is coming in as participant rather than as a host and it takes multiple attempts to have correct permissions
4129656 Fixed issue where meeting report shows incorrect login time
4129228 Fixed an issue where some slides show mirrored text when shared in meeting room 
4129189 Fixed issue where 'conversion error' was shown when uploading certain PowerPoint PPTX files in meeting rooms
4128970 Fixed issue where PDFs that were created from a file did not scale correctly 
4128968 Fixed a potential vulnerability
4128960 Fixed issue where attendee report shows wrong host start time
4128918 Fixed issue where in Event listing images are not displayed
4128823 Fixed issue where Q&A Pod disappears completely and can't be brought back
4128797 Fixed issue where an image containing a formula in an uploaded PowerPoint PPTX file did not display correctly when shared in meeting room or recording and some smaller fonts become blurry
4128343 Fixed issue where reports do not show user's duration in a meeting session
4128058 Fixed issue where a PowerPoint PPTX could not be uploaded to the content library or to a meeting room 
4122005 Improved accuracy of Concurrent License Usage Reporting 
4115559 Fixed issue where Course report showing incorrect Max scores causing even the Passed users to appear as Failed  




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