- You can't edit PDF files.
- You can't use the PDF workflows accessible previously like export, create PDF, combine, and others.
- Despite a genuine purchase of Acrobat, you are being prompted to resubscribe.
- or you see the below screen on your machine.
These issues can occur when you open a PDF file in Adobe Reader DC instead of Adobe Acrobat DC, which is used for editing PDF file.
If the PDF file is password protected, you need to have the document open password and the change permissions password to edit the PDF/PDF Portfolio. See this document for more information.
Note that the PDF can also be secured by other means. For example, the PDF owner could have secured the PDF with a digital certificate. For opening these secure PDFs, you need to have the digital certificates installed in your computer. See this document for more information.
If Acrobat is not installed on your machine and you have a valid subscription for Acrobat then use this link to download and install Acrobat DC.
For previous versions of Acrobat, use this link.
How to find whether Acrobat is installed on the machine or not?
- On Windows: Press Windows key + R to open the Run dialog, type Acrobat in the Open field, and then click OK.
- On Mac: Type Acrobat in the spotlight.
If both Acrobat DC and Reader DC are installed, then make Acrobat DC as your default PDF viewer. Follow the steps below.