Learning Summary does not display current data
Last updated on May 31, 2021 09:37:51 AM GMT
In Adobe Captivate Prime, Learning Summary does not display current data for Enrollment, Completion, or Progressions.
There are situations when a learner completes a course. However, the data is not visible in the Learning Summary when viewed by an Administrator or Manager.
The issue occurs because the Learning Summary is updated at different times, based on the criteria that you have selected.
The Learning Summary data refreshes according to the following schedules:
- This Month: The data refreshes everyday. You can view the last refreshed time at the bottom of the page.
- Last 3 Full Months: This data refreshes once a month.
- Last 12 Full Months: This data refreshes once a month.