To troubleshoot problems with your Adobe product running on Windows, you may need to see hidden files and folders. Follow the steps below to display hidden files, folders, and filename extensions for your version of Windows.

Windows 8.x and 10

  1. In Windows 8.x, choose Desktop.  In Windows 10, click the Start button.

  2. Open the Control Panel.

  3. Choose Folder Options under Appearance and Personalization.

  4. Click the Options icon on the right of the ribbon.

  5. In the Folder Options dialog box, select the View tab.

  6. Select Show hidden files, folders, and drives.

  7. Deselect Hide extensions for known file types and click OK.

Windows 7

  1. Select Start > Control Panel.

  2. In the Control Panel dialog, double-click Appearance and Personalization.

  3. In the Appearance And Personalization dialog box, double-click Folder Options, or click Show Hidden Files and Folders under Folder Options.

  4. In the Folder Options dialog, ensure that Show Hidden Files and Folders is selected.

  5. Click OK.

Windows Vista

  1. In Windows Explorer, choose Organize > Folder and Search Options.

  2. Click the View tab in the Folder Options dialog box.
  3. In Advanced Settings, select Show Hidden Files and Folders.

  4. Deselect Hide Extensions for Known File Types.

  5. Click OK.

The Adobe Captivate demonstration below illustrates how to show hidden files, folders, and all filename extensions in Windows Vista. For more information about viewing this demo, see Viewing Adobe Captivate Demos in knowledgebase documents.

 

Windows XP

  1. In Windows Explorer, choose Tools > Folder Options.

  2. Click the View tab in the Folder Options dialog box.
  3. In Advanced Settings, select Show Hidden Files and Folders.

  4. Deselect Hide Extensions for Known File Types.

  5. Click OK.

The Adobe Captivate demonstration below illustrates how to show hidden files, folders, and all filename extensions in Windows XP. For more information about viewing this demo, see View Adobe Captivate Demos in knowledgebase documents.

 

 

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy