Adobe products require the latest operating system and browser updates—both for your security and to ensure that Adobe products function as intended. If you are not using the latest operating system or browser, you may see a warning when you try to sign in to Adobe software.
If you see such a warning, ensure that you install the latest updates of the operating system you are using.
Starting in August 2020, only Internet Explorer versions 11 and later will be supported. Adobe software uses Internet Explorer during the sign-in process. If your system doesn't have the latest browser updates, you will not be able to sign in. Once you install the latest update to your operating system, a supported version of Internet Explorer is automatically installed.
Windows 7, 8, or 10
Install the latest updates for your operating system including Internet Explorer 11. For information about updating Windows, see Windows Update: FAQ.
Windows XP is no longer supported by Microsoft or Adobe. We recommend upgrading your operating system.
Install the latest updates for your operating system. For information about updating macOS, see the Apple Software Update site.
If you see a warning even after you've updated the operating system, ensure that you’re running the latest versions of your Adobe software. See the latest versions of Adobe apps available to download and install.