Adobe products require the latest operating system and browser updates—both for your security and to ensure that Adobe products function as intended. If you are not using the latest operating system or browser, you may see a warning when you try to sign in to Adobe software.
If you see such a warning, ensure that you install the latest updates of the operating system you are using.
Starting August 2020, only Internet Explorer version 11 and later are supported for signing in. Adobe software uses Internet Explorer during the sign-in process. If you are using an older version of Internet Explorer, you need to move to the latest one before March 31, 2021. After this date, you will no longer be able to sign in to your Adobe account, and will be redirected to this page.
Once you install the latest updates to your operating system, a supported version of Internet Explorer is automatically installed.
Windows 7, 8, or 10
Install the latest updates for your operating system including Internet Explorer 11. For information about updating Windows, see Windows Update: FAQ.
Windows XP is no longer supported by Microsoft or Adobe. We recommend upgrading your operating system.
Install the latest updates for your operating system. For information about updating macOS, see the Apple Software Update site.
If you see a warning even after you've updated the operating system, ensure that you’re running the latest versions of your Adobe software. See the latest versions of Adobe apps available to download and install.