The following are some symptoms of system errors:
- A blank or flickering dialog box
- A frozen cursor or screen
- An unexpected restart
- An error message
To correct these problems, perform the numbered tasks that follow. For best results, perform the tasks in the order listed. Keep a record of the tasks you perform and the results of each, including errors and other problems. If you later contact Adobe Technical Support, this information can help the support staff resolve the problem.