Log in to a meeting with host privileges.
Last updated on
May 15, 2021 12:17:25 AM GMT
Issue
Host is unable to Modify Screen Share Quality Settings from Meeting room Preferences.
When does the issue occur?
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Click Meeting tab and click Preferences.
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Click Screen Share.
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Unable to use the slider for Quality under Screen Share Settings. Slider is grayed out with message "This Setting has been locked by your Administrator".
Environment
- Adobe Connect Hosted
- Adobe Connect On-Premise
- Adobe Connect Version: 9.5 and higher
Cause
Adobe Connect Account Administrator locks the setting so that hosts cannot make changes to it from the meeting room.
Resolution
Steps to unblock the setting:
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Log in to Adobe Connect Central as an Administrator.
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Click Administration tab.
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Click Compliance and Control.
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Click Share Settings.
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Under Room Bandwidth Settings, un-check the option "Prevent the meeting hosts from changing this setting from meeting preferences. (This will override any modified settings in existing meetings)".
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