Best practices usually evolve over time as you use a product through a process of trial and error. Connect Event Services would like to save you valuable time and effort to make sure you put your best foot forward with Adobe Connect. This document outlines the following best practices for you to consider when planning your next event:

How to connect to your session

  • Connect directly to the fastest internet connection available.
  • No wireless. No exceptions.
  • Closeemail and IM programs not being used for the presentation.
  • Closeany VPN connections and connect to the internet directly.

Formatting tips

  • Do not use a photograph for a Connect room background (as illustrated below).
  • Solid white backgrounds with simple corporate logos work best (as illustrated below).

Screen sharing tips

  • Remove any photo backgrounds on your computer desktop.
  • Close Outlook and other programs not in use. Avoid embarrassing pop-ups.
  • Don't crowd the view (as illustrated below). Make sure to have one application open at a time.
  • Don't keep attendees waiting. Have applications open and ready to demonstrate.
  • Turn off your computer's "sleep" function--especially if a re-login is required.
  • Remember to maximize your screen (click Full Screen) in Web demos.
  • Use both points of view--consider using a second computer:one to run the event as Host, another to screen share and see the participant view (as illustrated below).

Optimize room bandwidth

  • Choose DSL bandwidth, regardless of your setting (this covers the lowest common denominator who will connect to your session).
  • On the top-left of the screen, click Meeting > Room Performance and Appearance > Optimize Room Bandwidth > DSL.

Phone audio

  • Avoidusing telephone for audio. Use a quality headset instead.
  • No speaker phones. They cause voice fluctuation and embarrassing background noise.
  • No wireless microphones.

Engaging your audience

Rule 1: Always insist on a "dry run" rehearsal with presenters.

  • Ensure they use the same audio equipment they will use on the day of the live event.
  • Ensure adequate time to troubleshoot equipment and train presenters.
  • Appoint a timer and script roles and responsibilities.
  • Schedule your dry run at least 48 hours before the live event.

Rule 2: Know your audience--use Poll questions.

  • Find out the demographic breakdown of your audience.
  • "Feel the pulse" of the room to determine where to focus content.
  • Insert a fun "pop quiz" mid-presentation.
  • Polling is a great way to get participants interacting with the presenter.

Rule 3: Create a "lobby" layout.

  • Open your online meeting room 10-15 minutes before start time. Participants like to know they have accessed the Connect session correctly.
  • Share best practices for connecting to your online meeting in a revolving PowerPoint slideshow.
  • Consider adding trivia questions with timed answers to keep their interest.
  • Download royalty-free music mp3s into a Share pod (remember, the selection must be as long as your lobby time).
  • Play a music file from a Share pod, or your company's audio "infomercial".
  • Send a message toparticipants in the Chat pod to tell them you are playing music so that they can checkVoIP audio levels.

Rule 4: Have fun!

  • Remind your presenters they are talking to a live audience. If they are having fun, the audience will follow!

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