Best practices usually evolve over time as you use a product through a process of trial and error. To save you valuable time and effort to make sure that you put your best foot forward with Adobe Connect, implement these best practices.
- Connect directly to the fastest Internet connection available.
- No wireless. No exceptions.
- Closeemail and IM programs not being used for the presentation.
- Close any VPN connections and connect to the Internet directly.
- Do not use a photograph for a Connect room background.
- Solid white backgrounds with simple corporate logos work best.
- Remove any photo backgrounds on your computer desktop.
- Close Outlook and other programs not in use. Avoid embarrassing pop-up windows or dialog boxes.
- Don't crowd the view. Make sure to have one application open at a time.
- Don't keep attendees waiting. Have applications open and ready to demonstrate.
- Turn off your computer's "sleep" function--especially if a relogin is required.
- Remember to maximize your screen (click Full Screen) in Web demos.
- Use both points of view--consider using a second computer: one to run the event as Host, another to screen share and see the participant view.
Choose Medium or Standard bandwidth settings, regardless of your network capabilities to cover the attendees with lower bandwidths.
- Avoid using the telephone for audio. Instead, use a good quality headset.
- No speakerphones. They cause voice fluctuation and embarrassing background noise.
- No wireless microphones.
Rule 1: Always conduct one or more rehearsals with Presenters.
- Ensure that they use the same audio equipment they use on the day of the live event.
- Ensure adequate time to troubleshoot equipment and train presenters.
- Appoint a timer and script roles and responsibilities.
- Schedule your rehearsal at least 48 hours before the live event.
Rule 2: Know your audience--use Poll questions.
- Find out the demographic breakdown of your audience.
- To determine where to focus the content, feel the pulse of the room.
- Insert a fun "pop quiz" mid-presentation.
- Polling is a great way to get participants interacting with the presenter.
Rule 3: Create a "lobby" layout.
- Open your online meeting room 10-15 minutes before start time. Participants like to know that they have accessed the Connect session correctly.
- Share best practices for connecting to your online meeting in a revolving PowerPoint slideshow.
- Consider adding trivia questions with timed answers to keep their interest.
- Download royalty-free music into a Share pod. The selection must be as long as your lobby time.
- Play a music file from a Share pod, or your company's audio 'infomercial'.
- Send a message to the participants in the Chat pod to tell them you are playing music so that they can checkVoIP audio levels.
Rule 4: Have fun!
- Remind your presenters they are talking to a live audience. If they are having fun, the audience follows!