Get your Adobe Acrobat Sign notifications in a Teams Channel

Create a Power Automate flow that automatically delivers notifications from Acrobat Sign into a Microsoft Teams channel

Overview

Receive notifications in your Microsoft Teams channel whenever an agreement gets created, rejected, signed, expired, canceled, or completed by the user or any other member in the group or in the account in which the user participates.

Prerequisites

  • Requires a valid Microsoft Team account and Adobe Acrobat Sign account.
  • Requires a valid Microsoft Team name and channel name to receive the notifications. These should be present before the flow runs.

Enable the flow

  1. Navigate to Workflows > Power Automate > Create Workflow.

    Navigation steps to the Power Automate Create Workflow page.

  2. On the What would you like to automate today? page, type teams into the search bar.

  3. Select Start on the workflow you want to enable.

    The Create Workflow page showing the search results and the Start button highlighted

  4. The Create a flow page loads showing:

    • The editable Flow name. This is the same name as the original template, which can be edited.
    • The Connectors that are required for the flow to be completed. 
      • Connector is a wrapper around the API code, providing a friendly interface to collect the information required to authenticate each necessary service and to personalize the flow for a specific user's needs. You must establish the authenticated connection first. You are prompted to provide any required information the connector demands in a following step.
      • To authenticate a Connector, select the three dots next to the Connector. An authentication panel for the service (application) will pop up where the user's credentials can be entered.
        Once successfully authenticated, a persistent connection is established between the service and Power Automate.
        A green check next to the three dots indicates an authenticated connection exists.

    Authenticate each Connector under the Sign in section.

  5. Select Next when all Connectors are authenticated.

    The Power Automate between Acrobat Sign and Teams with the authentication panel exposed

  6. The page refreshes to display the required fields from the Connectors.

    This flow requires:

    • Microsoft Teams Team: Select the Team ID from the drop-down. 
    • Microsoft Teams Channel: Select the channel ID from the drop-down.

     

    The Create a flow page showing the fields required to configure the Connectors.

    Selecting Edit in advanced mode will open the detailed view of the connectors and all of the available fields that can be used to fine-tune the flow.

    Only users with a strong understanding of Power Automate should attempt advanced editing.

    The advanced editing view showing all of the connectors

  7. Select Create flow when all required field values have been supplied.

    Creating the flow may take a few seconds.  Once done, the management page for the flow is displayed. 

    Flow management page.

    ملاحظة:

    Flows are created with an "enabled" status. If you don't want your flow to be active, select the Turn off option in the top bar of actions.

Using the template

This template is triggered by an event (when an agreement status is updated.)

When properly configured and enabled, the flow runs automatically whenever the trigger event happens. No user interaction is required.

The flow will continue to run until disabled, provided the customer's Power Automate account has transactions available (either through the integration's included entitlements or volume purchased directly from Microsoft).

Test the template

After providing the required details in the flow template, be sure to select the Create flow button to enable the flow for use. Once the flow is enabled, you are ready to test.

  1. Watch the Teams channel you have identified to receive notifications. Notifications will be triggered for Creating, Signing, and Completing the agreement (assuming you are the only recipient).

Troubleshooting common errors

  • When the state of the agreement changes, sometimes the flow doesn't get triggered.

    In such cases, find if there are any trigger errors (with messages) and fix them.

  • Connector configuration: Sometimes, when there is more than one Microsoft Teams references, the current session may be logged in with a different account.

    The result is that the Teams channel wont receive notifications. Make sure you're logged in to the proper account in such cases.

  • Providing an incorrect Team name could result in flow failures.

    Verify you are sending notifications to the correct team ID and channel ID.

  • Permissions: Ensure Adobe Acrobat Sign has the correct permissions to access the Microsoft Teams channel

    Otherwise, the Team channel will not receive the notifications. 

    Usually, a green check on the right side of a connector is one of the good indicators that the connector is configured as expected. Any error will be shown with an exclamation; click it for more information.

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