When installing the Creative Cloud desktop application, you receive the following error:
Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp.
Solution 2: Uninstall the Creative Cloud desktop app, and then reinstall it
Download and reinstall the Creative Cloud desktop app.
Solution 3: Run the Adobe Creative Cloud Cleaner Tool
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Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app. See Run the Creative Cloud Cleaner Tool.
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Note:
If you get This folder is currently in use error while trying to rename the folder, do the following:
- Close all the Adobe applications running on your system.
- Check if any of the following background processes are running and close them:
Creative Cloud, Adobe Desktop Service, CCXProcess, CCLibrary, CoreSync, CoreSync helper, Adobe IPC Broker, armsvc, AGS Service
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Download and reinstall the Creative Cloud desktop app.
Solution 4: Reinstall the Creative Cloud desktop app using an administrator account
Create a new local user account with administrator privileges, and log in using that account. Then download and reinstall the Creative Cloud desktop app.
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