Learn how to make your Adobe account more secure by setting up two-step verification. Also learn how to revoke access to any third-party apps.

What is two-step verification?

Two-step verification adds an extra layer of security to your Adobe account. While signing in to your Adobe account with your Adobe ID and password, an extra verification code is required. You can choose to receive this code on your email address (default method) or mobile phone. You can also use an authenticator app, such as Adobe Authenticator, to generate a verification code.

Two-step verification for your Adobe account is optional but recommended.

Note:

If you use Facebook, Google, or Apple to sign in to your Adobe account instead of Adobe ID and password and want two-step verification enabled, you need to set up two-step verification on your Facebook, Google, or Apple account.

Set up Adobe two-step verification

  1. Sign in to your Adobe account.

  2. Click Password and security in the left pane of Profile.

  3. In the Two-step verification section, click Manage.

    Two-step verification section
  4. In the Two-step verification screen, enable the Two-step verification option. You receive an onscreen message and an email, confirming that two-step verification has been activated. 

    Two-step verification Enable

    When you activate two-step verification, email is enabled as the default method for receiving the verification code. If you have added a secondary email, you receive a code on both primary and secondary email addresses. 

    You can also choose to receive the code on your mobile phone, or generate it using an authenticator app.

    Note:

    Email method cannot be disabled once you activate two-step verification. If you do not prefer emails, you can choose to make either mobile phone or authenticator app as the default method for getting the verification code.

Locate the Additional methods of verification section in the Two-step verification screen:

  • If a phone number has already been added to your account, enable the Mobile phone option.
Enable mobile phone
  • If a phone number has not been added, click Add next to Mobile phone, and then follow the onscreen instructions.
Add mobile phone

In this authentication system, in addition to using your Adobe ID and password, you use a one-time password generated by an app on your device to sign in. Such apps are known as authenticator apps—for example, Adobe Authenticator, Google Authenticator, or other similar apps that generate a time-based one-time password.

  1. In the Additional methods of verification section in the Two-step verification screen, click Set up next to Authenticator app.

    Authenticator app option
  2. Before clicking the Next button in the Set up an authenticator app pop-up window, download an authenticator app, such as Adobe Authenticator, on your device. Download the app from App Store if you have an Apple device, or Google Play if you have an Android device.

    For more information on installing Adobe Authenticator on your Apple or Android devices, see Use Adobe Authenticator for two-step verification.

    Set up an authenticator app
  3. After downloading the authenticator app, click Next.

  4. Link your Adobe account with the authenticator app using one of the following methods:

    • If you have signed in to your Adobe account from a computer, launch the app and scan the QR code displayed on the Link your account window.

      If you have signed in to your Adobe account from your mobile phone, tap the magic wand in the Link your account window. Then follow the onscreen instructions.

      On your computer
      On your computer

       

       

      On your mobile phone
      On your mobile phone
    • If you cannot link by scanning the QR code or tapping the magic wand, enter the code displayed in the Link your account window in the authenticator app.

      Enter code manually
  5. Enter the pairing code generated by the authenticator app in the Link your account window.

    Pairing code

    Your authenticator app is now set up for two-step verification. The next time you sign in with your Adobe ID and password, you are prompted to enter the one-time password generated by the authenticator app.

Use two-step verification to sign in

To learn how to enter the code while signing in, see Two-step verification: Keeping your account secure.

Deactivate two-step verification

  1. Sign in to your Adobe account.

  2. Click Password and security in the left pane of Profile.

  3. In the Two-step verification section, click Manage.

    Two-step verification section
  4. In the Two-step verification screen, deactivate the Two-step verification option. You receive an onscreen message and an email, confirming that two-step verification has been deactivated.

    Two-step verification Disable

Revoke access to applications connected to Adobe account

If you have allowed any applications to access your Adobe account, you can choose to revoke their access anytime by following the steps below:

  1. Sign in to your Adobe account.

  2. In the Connected applications section, click Revoke next to the application for which you want to revoke access.

    Revoke connected applications
  3. In the Revoke your authorization pop-up window, click Revoke. An onscreen message is displayed confirming that the application's access to your account has been revoked.

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