Open the registry editor. Press Ctrl+R and enter regedit .
Unable to publish to Captivate Prime
Last updated on May 16, 2021 01:24:34 PM GMT
When publishing to Adobe Captivate Prime, you see a blank drop-down under Prime Account, as shown below:
Navigate to the registry entry,
Check for these entries as well.
If the above registry entries are not present, then create the entries manually, which resolves the issue.