Welcome to Adobe® InDesign® CS6 Server. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the InDesign Server documentation.
For an updated list of system requirements, visit http://www.adobe.com/go/indesignserver_systemreqs
Client should be able to ping InDesign Server anytime by sending a ping request. The response conveys if server is actually busy or in a hung state
Kill InDesign Server
You can terminate all InDesign Server processes when it’s not responding by invoking a LBQ web service.
The server can handle a mixture of stateless and stateful clients. Sessions are completely isolated from each other, just like they would be if clients would target different instances of IDS. This means that you can't share documents or settings between sessions. When a session is closed, all scripting objects and all state created in that session should be released.
You must accept the license agreement and warranty terms to use this product. See www.adobe.com/products/eulas for details.
All font related documentation is online. Visit http://www.adobe.com/type/browser/landing/creativesuite/creativesuite6.html to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS6 products, and listings of fonts included on DVD for each of the CS6 products.
The InDesign CS6 Server installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by InDesign CS5 Server. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory. The default system font directory is:
Apple Macintosh: /Library/Fonts
Windows: <System Disk>:\Windows\Fonts
The older fonts will be saved in the new directory:
Apple Macintosh: /Library/Application Support/Adobe/SavedFonts/current
Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current
This new directory will also contain a file named "Read Me.html" which lists the saved fonts, and the version numbers of the new and old font files.
You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.
There are additional fonts on the installation disc. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.
InDesign Server CS6 needs to be activated before it can be used. If the computer is online, activation is done automatically when you install. You need to provide your Adobe ID, and serial number when prompted by the installer. Unless the software is activated, you'll see an error, "Adobe InDesign Server’ is not properly licensed and will now quit."
If your computer is not connected to the internet, download and install Adobe Provisioning Toolkit Enterprise Edition (APTEE). You can serialize and activate the software using APTEE. You can download APTEE from the Creative Suite Enterprise Deployment page.
Software will not get deactivated during an offline uninstall. The computer must be online during uninstall to deactivate, else will lose an activation count.
To activate the Trial version, download and install Adobe Provisioning Toolkit Enterprise Edition (APTEE). You can use the trial for a period of 90 days.
Return Code = 0
Your computer must be online when you follow this procedure.
Return Code = 0
If your computer is offline, you can serialize and activate the software using the following procedure. You'll need access to an internet connected device. Generate a request code, and the sumbit it to receive a response code. Enter the response code to serialize and activate the software
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Please refer to Adobe Support http://www.adobe.com/go/customer_support for late-breaking information and known issues for all Creative Suite 6 applications.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.