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Last updated on
Aug. 7, 2026
Transfer contract ownership, identify the current contract owner, revoke pending invitations, or request ownership of a Teams account.
The contract owner is responsible for payment-related account management, including billing, payment methods, and renewals. By default, the contract owner is the administrator who purchased the subscription and set up the account. Only one contract owner can be assigned to a contract at a time.
Transfer contract ownership
A contract owner can transfer ownership to another administrator.
Before you begin:
- The new contract owner must already be an administrator.
- The new contract owner must have the same country settings as the current contract owner.
Select Account.
If you manage multiple contracts, select the appropriate contract.
Select the Edit icon next to Contract owner.
Select the administrator you want to designate as the new contract owner.
Select Save.
An invitation email is sent to the nominated administrator. Ownership transfers after the invitation is accepted and the nominee completes the required setup steps.
When the nominee accepts the invitation, you're removed from the contract owner role and can no longer access the billing or payment details.
Revoke a pending invitation
You can revoke a contract owner invitation until the nominee accepts it.
Identify the contract owner
System admins can easily find the organization's contract owner and contact them to help complete an account management task.
Sign in to the Admin Console.
Select the Account tab.
Review the Contract owner field in the account details section.
Sign in to the Admin Console.
Select the Support tab.
Contact Adobe Customer Care and request a change in ownership.
Send an email to Customer Care formally requesting the ownership change.
Watch for a confirmation email from Customer Care sent to the current contract owner.
If you're designated as the new contract owner, sign in to the Admin Console and add payment details.
Alert
Customer Care designates you as the contract owner only if the current owner's email no longer exists, they don't respond within two days, or the account has payment issues.
If the contract owner invites you
Open the email invitation and accept it to become the contract owner.
A sign-in screen displays.
Sign in, read the terms and conditions and accept.
Add your payment information.
Add your payment information.
If payment details aren't available, you can later navigate to the Account tab on the Admin Console and edit the Payment method. Learn more.
If you missed a payment or your payment failed, see how to fix payment issues.
Select Save.
