Auto sync your files using Cloud storage (Beta)

Last updated on May 15, 2024

Automatically sync your photos and videos to enjoy them anywhere.

Sync media files across the Elements desktop apps and the web and mobile companion apps.

Sync your catalog files to the Adobe cloud

When Elements Organizer is launched for the first time after converting an older version catalog or whenever a new catalog is created, you have the option to choose whether you’d like the local files to be synced to the cloud or not.

Easily sync your media files using Cloud storage.

Note:

If you’d not like to sync your local media to Adobe Cloud, select Do not sync media to the Adobe cloud checkbox.
The Auto-Sync process operates in the background, following your chosen preferences.

Auto Sync Preferences

Select Edit > Preferences > Auto Sync.
Choose the catalog media type you would like to automatically upload.
Note:
Select the Automatically download full-resolution of cloud media checkbox to download full-resolution of cloud media.

Select Browse to enter the desired path where you would like to download the media.
Set your Auto Sync Preferences.
Select Ok.

Auto Sync details

You can easily view the status of the synced files by following the given steps:

Select the Cloud icon.
You can sync your files on-demand by selecting the Sync now icon.

Use the Sync now icon to sync the desired files.

Cloud files can be easily filtered using the given dropdown options:

Local Media Only: This option will show files only available in Elements Organizer catalog which have not been synced to the cloud.
Synced Media: This option will show files that have been synced to the Cloud or are only available on the Cloud.
All Media: This option shows both Local and Synced media.

Explore different categories of sync media.

Sync selective media

You can selectively sync a particular file with the cloud on-demand.

Right-click on the media file > Select Sync Selected Media.

If the file is a thumbnail only, the full resolution media from the Cloud will be downloaded.
If the file was updated locally, the updates would be synced to the Cloud.
If the file was updated on the Cloud, the updates would be synced to local file.

Note:

The media you've chosen will synchronize in the background.

Download media files from Adobe Cloud

Double-click the required file that you’d like to have for performing any desired edits or simply viewing it in full resolution, or select the required file(s) and perform any operations such as Instant Fix, Slideshows, etc.

A sync download box will appear on the screen to show download progress.

Easily download media files from the Cloud.

Delete cloud media

To delete a synced file, right-click on the file and select Delete Media.
Once you select Delete Media, the Confirm Deletion from Cloud dialog box will open to confirm the file deletion.

Easily delete the desired media item(s) from the Cloud and catalog.

Note:

Select the Keep a local copy in Elements Organizer Catalog checkbox if you want the file to be saved as a local copy in Elements Organizer Catalog.

Switching to a different catalog

Whenever you switch to a different catalog, all your Cloud files will also be synced to the new active catalog.

All the current Auto Sync preferences, including upload options and full-resolution download options, will be honored.

If the upload options are enabled, the media in the new active catalog will be uploaded to your Cloud account.

The Auto Sync process will automatically start and sync your current catalog in the given cases:

When the Elements Organizer is launched.
When a new catalog is created.
When new media is imported.
When Auto Curate is selected.
When Home Screen is launched via Elements Organizer.
When you select the Sync icon in Elements Organizer.
When edits are made within the Elements Organizer.

Supported File formats

Below are the lists of various file formats supported for auto-sync:

Video File Formats supported for Upload

Format and filename extension

3GPP (.3gp)
Audio Video Interleave (.avi)
AVCHD (.m2ts, .mts)*
H.264 (.mp4, .m4v)
H.264-encoded QuickTime (.mov, .mp4, .m4v)
HEVC/H.265 (.mov, .mp4, .m4v) [macOS 10.13 and later] [Windows 10 version 1809 (x64bit) or higher. Windows 8.1 is not supported]
HEIF [macOS 10.13 and later]
MPEG-1 (.mpeg)
MPEG-2 (.m2v, .mpg)
MPEG-2 Transport Stream (.m2t)
QuickTime (.mov, .m4a)

Photo File Formats supported for Upload

Format and filename extension

JPEG (JPG, JPEG)
PNG
GIF
HEIC [macOS 10.13 and later]

Frequently Asked Questions

Web Features are limited to retail users. If you’re a retail user and still unable to view the feature, re-login via Photoshop Elements or Premiere Elements and then relaunch Elements Organizer.

Follow these steps to troubleshoot this problem:

Please make sure you have sufficient storage remaining; you can upgrade the storage from the link on the Auto Sync details flyout or visit elements.adobe.com by selecting the 'Elements Web' option on the action bar to view your cloud files and manage your storage.
If you’ve sufficient storage and the error persists, follow the below steps in sequence:

a. Log in and out of the Editor.

b. Relaunch Elements Organizer.

c. Create a new temporary catalog and check if the problem persists. If the problem persists, contact support for assistance. If the problem is resolved, switch back to your primary catalog, and delete the temporary one.

Files that are already present in the cloud will appear in the catalog, irrespective of your upload settings. Additionally, if you have enabled the corresponding preference, high-resolution versions of these cloud files will be downloaded automatically.

You’ve the option to filter out "Local Only files" using the filter function. This will hide the local files synced with the cloud and those that are exclusively stored in the cloud.

Please refer to the list of supported files.

Once you activate the Elements desktop app, you can access the web app in one of the following ways:

Type elements.adobe.com in your web browser.
Select the Elements on the Web option in the Photoshop Elements Editor.
Select Open Elements on the Web in the Elements Organizer action bar.

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