From the Creative Cloud desktop app gear menu, select Check for App Updates.
First, make sure that your computer and operating system meet the minimum system requirements. Some applications like Adobe Premiere Pro, After Effects, and Lightroom require a 64-bit processor and operating system. For more details, see Not all apps displayed for download | Creative Cloud Desktop app.
Solution 1: Manually check for updates
Solution 2: Refresh the Creative Cloud desktop app
With the Creative Cloud desktop app active, se the following keyboard shortcut to force it to close and relaunch itself and all associated processes:
- Windows: Ctrl+Alt+R
- Macintosh: Command+Option+R
Solution 3: Sign out, and then sign back in to your Creative Cloud membership.
Sign out and sign back in to the Creative Cloud desktop application.
- For detailed instructions, see Sign in and sign out to activate Creative Cloud apps
Solution 4: Remove the OPM.db file, and then log in again.
Remove the OPM.db file and log in to the Creative Cloud application using the Adobe ID associated with your membership.
- Mac OS: You can locate the OPM.db file in the \User\<user>\Library\Application Support\Adobe\OOBE folder.
- Windows: You can locate the OPM.db file in the \Users\<user>\AppData\Local\Adobe\OOBE folder.
Solution 5: Remove, and then reinstall the affected Adobe application.
Remove and reinstall the affected application.
- For detailed instructions, see: Uninstall or remove Creative Cloud apps