Learn how to install, activate, and use Creative Cloud apps on a new computer or device.

To install Creative Cloud apps on a new computer, follow these steps:

  1. Sign in to the Creative Cloud website.

  2. Click the Download option for Creative Cloud. Your Creative Cloud desktop app begins to download.

    Download the Creative Cloud desktop app
    Download the Creative Cloud desktop app
  3. Double-click the downloaded file to launch the installer.

    On macOS: The name of the downloaded file is Creative_Cloud_Installer.dmg

    On Windows: The name of the downloaded file is Creative_Cloud_Set-Up.exe.

  4. Once the installer window opens, sign in to your Adobe account.

     You can activate (sign in) your Creative Cloud individual subscription on up to two computers at a time. If you are already signed in to two other computers, you are prompted to sign out from any one of them.

The installation begins. Once installed, your Creative Cloud desktop app launches automatically. 

You can now use Creative Cloud apps on the new computer. 

Note:

You can install new apps directly from Creative Cloud desktop app. To install new apps, click Install for the apps you want to download. 

Frequently Asked Questions

Your individual Creative Cloud license lets you install your apps on more than one computer, activate (sign in) on two, but use them on only one computer at a time. For more information, see On how many computers can I use my Creative Cloud subscription?

Your individual Document Cloud license lets you install your apps on more than one computer, activate (sign in) on two, but use them on only one computer at a time. For more information, see How do I install Acrobat DC on a new computer?

You can install and activate Elements products on two computers at a time. If you have access to your old computer, deactivate the app by choosing Help > Deactivate or Help > Sign-Out to remove activation from the old computer. If you don't have access to your old computer, contact us.

In this case, you can also sign out using your Adobe accounts page.

If you receive a Creative Cloud "Activation limit reached" or "Sign-in failed" error, see Creative Cloud "Activation limit reached" or "Sign-in failed" error.

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