Learn how to install, activate, and use Creative Cloud apps on a new computer or device.

To install Creative Cloud apps on a new computer, follow these steps:

  1. On your new computer, navigate to the Creative Cloud Apps Catalog.

    You may be asked to sign in first. 

  2. On the Creative Cloud Catalog page, locate the Creative Cloud desktop application and select Download.

    Download the Creative Cloud desktop app
    Download the Creative Cloud desktop app
  3. Double-click the downloaded file to launch the installer.

    On macOS: The name of the downloaded file is Creative_Cloud_Installer.dmg

    On Windows: The name of the downloaded file is Creative_Cloud_Set-Up.exe.

  4. Once the installer window opens, sign in to your account with your Adobe ID and password.

    final-sign-in-install

     You can use your Creative Cloud subscription on up to two computers at a time. If you are already signed in to two other computers, you are prompted to sign out from your other computer(s).

  5. The installation begins. Once installed, your Creative Cloud desktop launches automatically.

  6. You can now use Creative Cloud on the new computer. To install a new app, select Install located next to the app you want to download. 

    Installing a new app
    Installing a new app

Note:

For information on troubleshooting Creative Cloud activation and sign-in issues, see Troubleshoot Creative Cloud activation errors.

Frequently Asked Questions

On how many computers can I download and install Creative Cloud apps?

Your individual Creative Cloud license lets you install your apps on more than one computer, activate (sign in) on two, but use them on only one computer at a time. For more information, see On how many computers can I use my Creative Cloud subscription?

I have a Document Cloud subscription. How do I download and install my apps on a new computer?

Your individual Document Cloud license lets you install your apps on more than one computer, activate (sign in) on two, but use them on only one computer at a time. For more information, see How do I install Acrobat DC on a new computer?

How do I install Photoshop Elements or Premiere Elements on my new computer?

You can install and activate Elements products on two computers at a time. If you have access to your old computer, deactivate the app by choosing Help > Deactivate or Help > Sign-Out to remove activation from the old computer. If you don't have access to your old computer, contact us.

I am already signed in from two computers, and I am unable to deactivate Creative Cloud on them. How do I install and use the apps on my new computer?

In this case, you can also sign out using your Adobe accounts page.

If you receive a Creative Cloud "Activation limit reached" or "Sign-in failed" error, see Creative Cloud "Activation limit reached" or "Sign-in failed" error.

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