Adobe Connect 9.8.1 Release Notes

Read this document for details around the Adobe Connect 9.8.1 release, including release dates, upgrades, updates, improvements, and known issues.


Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see

The Adobe Connect 9.8.1 release incorporates various improvement requests, incrementally replaces Flash with HTML5 in Connect Central Web application pages, and resolves several bugs.

Release dates

Adobe Connect 9.8.1 rolls out in the following phases:

Hosted services:

Starting June 17, 2018, see Adobe Connect Downloads and Updates to know the migration schedule for your account.

On-premise deployments:

The week of July 9th, 2018.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative to schedule an update.

What's new in Adobe Connect 9.8.1

This release includes the following improvements:

  • Redesigned HTML interfaces for audio provider and user manager controls in Adobe Connect Central (Adobe Connect web application)
  • Version upgrade for JRE to version 1.8.0_172.

For more information on the new features and enhancements in Adobe Connect 9.8.1, see What's New in Adobe Connect.

System requirements

For the latest system requirements, see the Adobe Connect Technical Specifications page.

Adobe Connect application

This update does not include a new version of the Adobe Connect application. However, Adobe recommends that you update to the latest version to use the various improvements and fixes released earlier in 9.7.5.

You are prompted to install the new Adobe Connect application in the following scenarios:

  • You share your screen or PowerPoint (PPTX format) files without installing the Adobe Connect application.

If you are an administrator, ensure that end users have the latest Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following URLs:

Adobe Connect application 64-bit (beta release)

This update includes an optional updated 64-bit beta version of the Adobe Connect application to join meetings. The current 32-bit versions of the Adobe Connect application continue to work with the Adobe Connect 9.8.1 release. Adobe recommends that you try the new beta versions and share feedback.

Download the beta applications from the following locations:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, first upgrade to Adobe Connect 9. Then, update to Adobe Connect 9.8 before applying this patch.
  • From Adobe Connect 9.x, update to Adobe Connect 9.8 before applying this patch.

Issues resolved

Issue tracking number

Issue description


Resolved csrf token validation errors in sco-update API calls. 


Fixedloading and buffering issues with recordings.


Fixed a potential vulnerability to prevent unauthenticated access to database settings.


Fixed an issue where Event notification emails for Custom trigger are not sent randomly.


Upgrade to JDK security baseline 1.8.0_172


Improved the speed with which a group of over 100,000 users can be added to Participant Management of a meeting.


Fixed an issue where Telephony error connection GUI does not display after 9.7.5 upgrade.


Fixed an issue where sending Event Test emails contains incomplete Event name in the "Subject."


Added an improvement where Breakout Room capacity is increased to 20 for WEST ResPlus Customers.


Fixed errors in reporting On-demand events.


Resolved repository errors displayed when you copy an event template used by another user.


Fixed an issue where the meeting goes blank when it is relaunched.


Fixed an issue where Dial-out does not work if "-" is added between conference number digits when creating audio profile for MeetingOne.


Fixed an issue where an existing mp4 course could not be shared in a Virtual Classroom.


Fixed an issue where Seminar session report shows incorrect results.


Updated instructions for launching application in MAC using Safari 11.


Fixed an issue where PGi adaptor communications to the axis servers do not honor proxy settings.

4106308, 4106157

Fixed potential cross-site scripting (XSS) vulnerabilities.


Fixed a potential vulnerability with the session cookie scope.


Fixed an issue where Thank you emails are sent to absentees.


Resolved errors that occur when users register for Events on NA7 and NA11.


Fixed an issue where the double arrow disappears on the Whiteboard share screen.


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