Adobe trial software is time-limited, and otherwise has the same feature set as the licensed version. Some scenarios can cause trial software to expire early:

  • Changing the system clock
  • Modifying the executable file
  • Attaching a debugger
  • Automated virus scans
  • Improper user rights
  • Failed or damaged installation
  • Trial used or attempted on a different computer

When does the trial period start?

Provided your payment details before starting trial?

The trial period starts when you click the Start free trial button on the product page after entering your payment details.

Not asked to provide payment details before starting trial?

The trial period starts when the app is launched for the first time. 

I have a paid subscription, but I get a trial-related message

If you have a paid subscription but still get a trial-related message, see Why is Creative Cloud asking me to Start Trial or Buy Now even when I have purchased a subscription?

The message can be any of the following:

  • Buy now
  • Trial expired
  • Start trial
  • No subscription found
  • <nn> days remaining

I wasn’t able to use my trial. What are my options?

Trial periods can't be extended. For many products, the trial version automatically converts to a licensed version using the payment details you provided.

Adobe provides a full refund for first-time paid subscribers if they cancel within 14 days of the order. If you were unable to use the trial version, we recommend that you go ahead and subscribe to try the software. If for some reason you do not want to continue, cancel within the first 14 days.

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