Do one of the following:
Adobe Connect is about to get faster, smarter, and younger with the upcoming Adobe Connect 12 upgrade, scheduled for Spring, 2022.
With this new upgrade, Adobe Connect’s legacy, the Flash-based Classic View will reach its end-of-life. Customers will no longer be able to host or join Adobe Connect sessions using the Classic View.
If you haven’t transitioned your Flash-based content and rooms to the HTML-based Standard View, then now would be the right time , ahead of Adobe Connect 12 release.
For more information, see Adobe Connect Classic View End of Life (EOL).
Learn how to join a meeting as a participant or a Host, use a pod, manage participant entry, and manage in-meeting notifications and user requests.
Adobe Connect 12 features a revamped and reimagined login and joining experience.
If the Enhanced Audio/Video Experience option is enabled for a room, users can enter the room either in browser or in Adobe Connect desktop application depending on whether they have the application nstalled on their computer.
After clicking or entering a room URL in the browser, a check is performed to see if the Adobe connect desktop application is installed on users machine.
The room launches in the Adobe Connect application.
If you have already logged in to the application, you can enter the room directly without any intervention.
If you have not already logged in to the application, the application checks if you are logged in the browser. If yes, then you are redirected to the room. If you have not logged in to the browser, you must enter your credentials, and then you can enter the room.
When the application is installed and not logged in to both browser and app, then login page opens in the app for entering the credentials.
If the Adobe Connect application is not installed and you have entered the room URL in the browser, the browser checks if browser access is enabled for the room.
If browser access is enabled, then the room launches in the browser.
If browser access is not enabled, then you will see a dialog prompting you to download Adobe Connect desktop application.
A participant can join a meeting on the browser if the option Enable Browser access is enabled while creating the meeting.
While creating the meeting, if both the options below are selected, then the participants must sign in with their credentials.
If the option Anyone who has the URL for the meeting can enter the room is enabled while creating the meeting, then any participant can join the meeting without entering the meeting credentials.
If you are host, start a meeting by logging in to your meeting room and then invite others through email or instant message. Meetings can be spontaneous or prearranged.
When you enter a meeting room, you can perform setup tasks for attendees. For example, specify conference information, accept or decline requests to join the meeting, rearrange pods, and type notes.
Do one of the following:
From the home page in Adobe Connect Central, click My Meetings, and click the Open button for the desired meeting.
In Adobe Connect Central, navigate to the Meeting Information page for a specific meeting and click Enter Meeting Room.
Click the meeting URL in the email invitation that you have received. Type your Adobe Connect login and password, and then click Enter Room.
The first time you visit a meeting room, bookmark it for quick access the next time you want to start a meeting.
You can launch an Adobe Connect meeting room in the Adobe Connect application for desktop. If you do not have the required Adobe Connect application, Adobe Connect prompts you to download and install it. An administrator can make it mandatory for everyone to install the Adobe Connect application to join an Adobe Connect session.
All of your meeting room get automatically stored under the Room/Content link in Recents and Favorites tabs.
Your Recent list is a record of all your meeting rooms that you’ve joined, with the most-recent listed at the top.
Additionally, you can perform any of the following actions in your Recent tab:
You can add any of your meeting rooms to your Favorites list so that they are easy to access whenever you need them. Simply click a meeting your Recent list, and then click on the Star button to add them to your Favorites list.
To remove a meeting from the Favorites list, click the meeting and select Remove or Clear All.
While in the meeting room, hosts can invite people to attend a meeting. A host can choose to block access to a meeting, and allow or disallow requests to enter a blocked meeting.
Hosts can invite people to a meeting from inside an Adobe Connect meeting room.
Select Manage Access & Entry > Invite Participants from the drop-down next to the Meeting room on the title bar.
In the Invite Participants dialog box, do one of the following:
Click Compose Email to open your default email application and send invitees an automatically generated email message with the meeting URL.
Copy Link from the Invite Participants dialog box into an email or instant message and send the message to invitees. Return to the meeting room and click Done to close the dialog box.
You can set up a meeting room to automatically allow the participants in the meeting room, without any intervention from the meeting hosts. When creating a meeting, select Anyone who has the URL for the meeting can enter the room in the Access section. For an existing meeting, go to Edit Information and make the same selection.
When you select the option Anyone who has the URL, your room is publicly available. Any content uploaded to your room, is also publicly available. Any user who has the URL can access the uploaded content without your knowledge.
Select Manage Access & Entry > Block Incoming Attendees from the drop-down next to the Meeting room name on the title bar.
To allow incoming attendees to request entry to the meeting, select Let incoming attendees request to enter.
(Optional) In the text box, edit the message for incoming attendees. Select Save Message to save the message for future use.
Select Manage Access & Entry > Block Guest Access from the drop-down next to the Meeting room name on the title bar.
Hosts can show and hide, add, delete, rearrange, and organize pods. More than one instance of a pod (except the Attendees Pod, Q&A Pod, Video Pod, and Engagement Dashboard) can be displayed in a meeting at the same time.
Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see Working with compliance and control settings.
A check mark appears next to the name of pods that are currently visible in the meeting.
In the menu bar , select Pods and select the name of a pod.
From the pod submenu, select Add New [pod name] Pod.
In the menu bar , select Move And Resize Pods. A check mark appears next to the option when it is selected.
When you maximize a pod, it expands to fill the current browser window.
In the upper-right corner of the pod, click the options menu , and select Maximize.
To restore the pod to its original size, click the options menu again, and select Restore.
To expand the Share pod beyond the current browser window to the edge of the display, click the Full Screen button.
Choose Manage Pods from the menu at the top of the title bar. A check mark appears next to the option when it is selected.
Do one of the following:
Click Done to close the Manage Pods dialog box.
New users, who log in for the first time, are guided through the user interface depending on their role in the system. The rules that govern a new users’ destination in Adobe Connect, upon their first login, are listed below.
Group membership |
Directed here upon first login |
---|---|
Meeting Hosts only |
New system generated meeting |
Meeting Hosts, along with any other membership |
New system generated meeting |
Training Managers only |
Training tab |
Authors only |
Content tab |
Seminar Administrators only |
Seminar tab |
Learners only |
Home tab |
Event Managers only |
Events tab |
Event Administrators only |
Home tab |
Any combination of two or more memberships, not including Meeting Hosts group |
Home tab |
Administrators, Administrators – Limited, or both |
Home tab |
Any role along with one or more of the administrator roles (Administrators, Administrators – Limited, and Event Administrator) |
Applicable tab depending on the role |
When a user is taken to a new system generated Meeting room, the user can either enter a more meaningful name and URL for the Meeting room. Alternatively, the user can continue with the system generated name and the URL. Also, the user can click More Settings, in the left pane, to launch Adobe Connect Central and configure the meeting room. For example, if the user, as a meeting host, wants to associate an audio profile with the meeting room.
In a new user account, if a meeting is created in the My Meetings folder, the new user is taken to My Meetings folder, instead of a system generated meeting room.
Attendees join a meeting as a guest or as a registered user, depending on the options chosen by the meeting host.
If your connection to the server fails, Adobe Connect displays an error message. It provides a link to a test wizard, which leads you through a series of steps to test your connection status.
If you have been invited to a meeting by someone in your organization, on the Adobe Connect Home tab, click My Meetings. In the list of meetings on the left, locate the meeting you want to join and click Enter.
Click the URL for the meeting, most likely received in an email or instant message.
Select Enter As A Guest. Type the name to be used as your identifier in the meeting. Enter appropriate values in the guest access fields, for example email id and contact number and click Enter Room.
Select Enter With Your Login And Password. Enter your login name and password. Click Enter Room.
Connect directly opens the room in the HTML client if the app is not installed.
Once you enter the room through browser application, you are prompted to download the app. You can click on the Download app to install the new CEF-based installer. The CEF installer gets downloaded and the user can switch into the meeting using the CEF application.
If the user clicks on Cancel, and decides later during the meeting to switch to CEF application, he can click on the options menu at the right side of the screen, and choose Switch to Desktop Application, and then download Adobe Connect.
Adobe will continue to support any server prior to 11.0 for the existing customers. That means, existing customers may continue to open their meetings succesfully in this application.
If you are the administrator of a hosted account, Adobe Connect displays the terms of service (ToS) by default. To log in to a meeting, first acknowledge that you have read and agree to the ToS.
If you are a user, ToS is not displayed for hosted accounts. You can log in to a meeting before the ToS expires even if the administrator hasn’t accepted the ToS yet.
For shared site accounts, the ToS are displayed when you first log in to Adobe Connect either as an administrator or a user. To proceed, acknowledge that you have read and agree to the ToS. Select the check box on the screen to indicate that you have read and agree to the ToS and Adobe Online Privacy Policy.
If the administrator for your meeting has activated client-side certificates, the Select Certificate dialog box appears when you attempt to enter a meeting. The dialog box prompts you to select a certificate to verify your identity. An administrator may have enabled a compliance Term of Use notice. Accept this notice to enter a meeting. (For more information, see Working with compliance and control settings.)
Hosts can place participants on hold to temporarily restrict meeting room access to hosts and presenters, letting them prepare materials. Audio conference calls are placed on hold.
Hosts can end a meeting to remove everyone, including hosts, presenters, and participants. Audio conference calls are disconnected. If an Adobe Connect account is billed by the minute, you can prevent unnecessary charges by explicitly ending a meeting when a meeting is not in session.
Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.
Revise the message for participants, if you want, and click Place on Hold to place the meeting on hold.
Attendees who log in to a meeting that is on hold automatically enter when the meeting resumes.
A host has the ability ot craft the exact message that attendees will see on ending the session for all using the drop down icon at the top right corner
The host can click craft the message and then Save Message. This will not end the meeting and will return the host to the meeting interface again.
If the host checks the box beside Open this URL for all attendees after session ends then a text field for entering a URL appears. The host can type in an address will be presented to the attendees.
After the host exits the room, participants will remain in the session unless the host had ended the session for all. Participants can exit the meeting room using the exit room icon. They will be presented with the dialog box as shown below.
When the host ends a meeting, all participants can rate their audio/video experience in the session via a feedback survey. This survey can be turned off by administrators for their account, if required.
Participants and guests will not be able to enter the room until a Host opens the room.
You can write an On Hold or End Meeting message without interrupting the meeting. This feature lets you compose the message during the meeting and then send it at the appropriate time.
Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.
Click Save Message to save the message for future use and return to the meeting.
In the upper-right corner of the meeting room, click Resume in the Participants placed on hold window.
If you’ve closed that window, choose Manage Access & Entry, and deselect Place Participants on Hold.
Pending requests and notifications are displayed in the menu bar. This feature gives you a unified view of requests and notifications, and you can act on them. Notification and request icons display if you have pending requests.
A. User entry request B. Raise hand request C. Recording notification
Click a request or notification button to view details and respond as required. Raise hand requests and access requests are indicated separately. Other notifications are displayed under the bell icon.
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