Elements Organizer 2020 quits unexpectedly

Issue

When you try to launch Elements Organizer 2020, it quits unexpectedly.

Workaround

To resolve this issue, disable Face Recognition in Elements Organizer by following these steps:

  1. Choose Edit > Preferences > Media-Analysis.

    Elements preferences

    註解:

    If you are unable to access preferences, follow these steps to resolve the issue.

  2. Deselect Photos and Videos under Run Face Recognition Automatically.

    Elements Organizer quits unexpectedly

  3. Click OK.

Unable to access preferences

If you are unable to access preferences, follow the steps below:

  1. Launch Elements Organizer while pressing Shift key.

  2. In the Catalog Manager dialog box, click New.

    Catalog Manager

  3. Once the new catalog is created, go to File > Manage Catalogs to open the Catalog Manager.

  4. Select your original catalog and click Open.

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Adobe MAX 2024

Adobe MAX
創意大會

10 月 14 至 16 日邁阿密海灘和線上

Adobe MAX

創意大會

10 月 14 至 16 日邁阿密海灘和線上