The Adobe Provisioning Toolkit Enterprise Edition is a command-line tool for supported platforms that helps you track and manage serialization of Adobe® products that you have deployed using the Adobe Application Manager Enterprise Edition. The toolkit is downloaded as part of the Creative Cloud Packager installation.

Download Creative Cloud Packager as follows:

• If you are a Creative Cloud for teams customer, download Adobe Creative Cloud Packager from the Admin Console.
• If you are a Creative Cloud for Enterprise customer, download Adobe Creative Cloud Packager from the Adobe Licensing Website (LWS) or Admin Console. You also get your enterprise license key from the LWS.

Adobe Provisioning Toolkit Enterprise Edition is a platform-specific executable file, adobe_prtk.exe in Windows® or adobe_prtk in macOS.

Bring up a DOS command shell in Windows or a Terminal in macOS, go to the folder where you have downloaded the executable, and invoke the command per the syntax described in the subsequent sections.

Serializing a package for enterprise users

The following broad steps are involved in serializing a package for enterprise deployment:

1. The enterprise administrator creates a prov.xml file containing the relevant provisioning information. Connect to the Internet to generate this file.
2. Using the generated prov.xml file, the administrator serializes and activates the deployed package on client machines using the volume serialization command.

Generating prov.xml

To generate the prov.xml file for products that do not use Creative Cloud Packager for enterprise deployment, run the following command as administrator:

The generated prov.xml file can be consumed to serialize and activate packages already deployed in trial mode.

Following are the supported arguments of the command.

Some notes and recommendations:

• You can run this command even if a product is not installed.
• Ensure that the machine on which you’re running this command is connected to the Internet.
• It is recommended that you use the parameter --regsuppress=ss to suppress registration while generating prov.xml for volume usage.

Volume serializing the package

Administrators can use the following command to serialize and activate the deployed packages on client machines.

Following are the supported arguments of the command.

Some notes and recommendations:

• This command requires the latest version of Adobe Application Manager.
• Run the command after the prov.xml file has been generated.

Starting a trial for products that do not have a user interface

Some products do not have a user interface. For these products, start a trial using the following command:

adobe_prtk --tool=StartTrial --leid=LEID

Where LEID is the product’s licensing identifier (see Product identification).

Unserializing a package

Use the following command to unserialize a package:

Following are the supported arguments of the command.

Some notes and recommendations:

• The --deactivate option removes the SWTag files implicitly only if a valid license exists on the system.
• This command requires the latest version of Adobe Application Manager.

Logging

The tools write information about the progress and result of each command to the licensing log oobelib.log.

The location of the file is:

• %temp% on Windows OS
  
• ~/Library/Logs on macOS

Error Codes

Following are the error codes that can be reported if serialization is unsuccessful.

Product identification

A serialized product, as installed from a deployment package is uniquely identified by a licensing identifier (LEID). Use the LEID to identify the installed products whose serial numbers you want to query or change. The list of LEIDs is available here.

Locale codes

The following table lists the locale codes that you can use with the unserialize option to remove the serialization only for that locale.