On this page Problem Fix Applies to: Presenter 某些 Creative Cloud 应用程序、服务和功能在中国不可用。 Problem When publishing to Adobe Captivate Prime, you see a blank drop-down under Prime Account, as shown below: Fix Open the registry editor. Press Ctrl+R and enter regedit. Navigate to the registry entry, HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.0\ Check for these entries as well. HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.1\PrimeAccounts Note: If the above registry entries are not present, then create the entries manually, which resolves the issue. Legal Notices | Online Privacy Policy