Go to www.adobe.com and sign in to your Adobe account. If you're already signed in, click your name in the top navigation bar.
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May 20, 2021 10:29:49 AM GMT
Learn how to manage your Adobe Stock membership. Activate your membership, upgrade your plan or payment information, and more.
Find out how to easily manage your Adobe Stock membership and payments.
To help you get started using Adobe Stock, see Using Adobe Stock, Adobe Stock Learn & Support, and Adobe Stock FAQ.
Activate your membership
There are three ways to join Adobe Stock:
A Creative Cloud membership provides several Stock-related benefits, including discounts on subscriptions and unique integration within your favorite apps such as Photoshop, Illustrator, InDesign, and more.
Visit the Creative Cloud membership plans page.
If you have a Creative Cloud for individuals membership
Do one of the following:
- Visit the Adobe Stock membership plan page.
If you're a Creative Cloud member and signed in, you'll see an option to upgrade your Creative Cloud plan.
If you're a Creative Cloud member but not signed in, click Sign in the navigation bar to see an option to upgrade your Creative Cloud membership.
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- Switch to a Creative Cloud plan that includes Adobe Stock. Learn how to change your plan.
If you already have a Creative Cloud for teams membership
Creative Cloud for teams administrators can purchase Adobe Stock plans via the Admin Console.
To purchase Adobe Stock plans, click Add Licenses and select the appropriate license subscription plan.
Once purchased, the Adobe Stock subscription must be assigned to a user for activation. Adobe Stock can be assigned to a team delegate or an admin user, with all team members having access to the pooled image licenses. Teams have pooled licensing, so all team members will have access to an added subscription regardless of which delegate is shown as the assigned user.
If you are setting up a new Creative Cloud for teams plan
You can select Creative Cloud All Apps + Adobe Stock (ten images per month) plan, 10 images a month plan, or 750 images a month plan from the Business tab of the Plans page.
הערה:
Creative Cloud All Apps + Adobe Stock plan works best when adding a new team member needing All Apps and at the same time adding 10 images a month from Adobe Stock for the team. All team members benefit from pooled licensing and the unused images rollover up to 120 images.
If you have a Creative Cloud for enterprise membership
Your system administrator can add Adobe Stock for enterprise licenses from the Adobe Admin Console.
Although there are several related benefits to having a Creative Cloud + Adobe Stock plan, stand-alone Stock plans are available for purchase. You just need an Adobe ID, which you can create anytime to secure and personalize your account.
Visit the Adobe Stock membership plans page.
Change your membership plan
Learn how to change your Adobe plan.
Manage your account and payments
Update account information
To manage the account information for your Adobe ID (for example, change your password or payment information), follow these steps:
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In the navigation pane that appears, click Manage account to open the Manage Account page. You may be prompted to verify your password.
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Use the tabs at the top of the page to update your plans and products, change your email and contact information, change your password, or update your profile and communication preferences.
For example, to change the credit card on your account, choose Plans & Products > Manage Plan > Edit payment details. Make your changes in the pop-up window, and click Save.
For more detailed information and step-by-step instructions, see Manage your Adobe ID account.
Print a receipt or invoice
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Go to www.adobe.com and sign in to your Adobe account. If you're already signed in, click your name in the top navigation bar.
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In the navigation pane that appears, click Manage account to open the Manage Account page. You may be prompted to verify your password.
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Under Plans & Products, click Manage Plan.
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In the Billing History section, find the invoice you want to print and click the Print button next to it.
A PDF copy of the invoice appears in a separate browser tab.
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To print the invoice, click the PDF viewer’s Print icon or choose File > Print in your browser.
הערה:If you don’t have a PDF viewer installed on your computer, you can install Adobe Reader here.
Cancel your membership
To cancel your Stock membership, or to change your Creative Cloud All Apps + Adobe Stock plan to a different Creative Cloud plan, see Cancel your Stock membership.
Stock membership and payment FAQ
Annual memberships to Adobe Stock are paid monthly.
Yes. Payment using credit cards and PayPal is accepted for Adobe Stock in all supported countries. Payments using purchase orders can also be processed over the phone by calling the number listed at the bottom of the Adobe Stock plans page.
הערה:
If you're a Creative Cloud member and purchased your membership through PayPal, you can easily add Adobe Stock to your Creative Cloud membership at a discounted price. Go to the Adobe Stock membership plans page and purchase an upgrade to a Creative Cloud All Apps + Adobe Stock plan, using a supported payment method.
These transactions help confirm that the credit card used is valid and not reported as lost or stolen. The transaction isn't charged to your account, and once your credit card company verifies it, it's removed.
Your membership charges may have increased when your membership renewed at the standard rate after a promo pricing period was over.
Sometimes multiple charges may occur if Adobe was unable to bill you previously, and you had an outstanding balance.
Adobe recently implemented a new system that determines tax at a more accurate level based on your shipping address. You have likely been assessed additional local taxes where your local taxes could not be fully determined previously.
If your charges seem incorrect, see Common billing questions.
For other payment issues, see Adobe Stores | Online order and payment FAQ.
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