When you download your first app, the Adobe Creative Cloud desktop app (which you’ll use to manage future downloads) will be installed at the same time.

Download and install

Download your first purchased app

  1. Sign in to your Adobe account with your Adobe ID and password.

  2. Open the Creative Cloud apps Catalog, and click the Download button on the app you want to download. Your app will begin to download.

    Download your Creative Cloud app
  3. On your desktop, double-click the downloaded file to launch the installer.

    On a Mac:
    The name of the downloaded file is _Installer.dmg. 

    On a Windows PC:
    The name of the downloaded file is _Set-Up.exe.

  4. Once the installer window opens, sign in to your Adobe account with your Adobe ID and password if you’re not already signed in.

  5.  Fill out the short questionnaire that opens on your screen and click Continue.

  6. Click Start Installing to install your app.

    Once installed, your app will launch automatically.


    To download mobile apps, visit the Mobile apps catalog.

Download a trial version

To learn how to download a trial version, see Download and install a Creative Cloud trial.

Download more apps with Creative Cloud desktop app

  1. To open the Creative Cloud desktop app, click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS).

    Creative Cloud icon - Windows

    A. Creative Cloud icon 
    Creative Cloud icon - macOS

    A. Creative Cloud icon 

  2. If it’s not already selected, click the Apps tab at the top of the window.

    You will see your installed app, as well as a list of other apps you can browse and install.

    Apps tab
  3. In the All Apps section, scroll to find the app you want to install.

    Find the app you want to install
  4. Click Install, and your app will begin to download.

Frequently asked questions

What are the system requirements for my app?

For the complete system requirements for your Creative Cloud app, see System requirements | Creative Cloud.

Where do I download the Creative Cloud desktop app?

You can download Creative Cloud desktop app from Adobe.com as well as using direct download links. For  more information, see Download Creative Cloud desktop app.

Why do I get a message indicating that I am in trial mode even though I have purchased a Creative Cloud subscription?

To stop error messages indicating that you’re still in trial mode or that your trial has expired, see Stop Creative Cloud from showing trial mode after purchase

 The latest version of Creative Cloud apps do not support some older versions of Windows and Mac. Learn more.

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