Issue

Illustrator crashes, stops responding, or behaves unexpectedly when certain third-party plug-ins or add-ons are installed.

Workaround

Ensure that all third-party plug-ins you've installed are compatible with the latest release of Illustrator CC. It's possible that your plug-in vendor released an update, while the plug-in version currently installed on your computer is outdated. Check with the vendor whether the plug-in is compatible with the latest release of Illustrator CC and whether you need to upgrade to a newer version.

You may also want to consider removing problematic third-party plug-ins from Illustrator. Consult the documentation for the plug-ins to understand how.

 

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