Learner App for mobiles and tablets

Learning Manager app for learners is available for both Android phone users and iPhone users. Go to either Google Play Store (Android OS) or iTunes (macOS), and download the Learning Manager app.

After you download and install this app, log in to the app using your learner credentials. When you open the Learning Manager mobile app, the following screen is displayed by default.

Home page

For all accounts that have the option Immersive Layout enabled, there is a brand-new home page to support the Immersive Layout configuration. The home page is organized as a list of cards for the following:

Download badge

Learners can download their badges in PDF and Image format. In the User profile section, scroll down, and click any link to download a badge. The downloaded badge is saved in the default device folder. The app allows you to open the folder or the file immediately after the download completes.  

Mobile web responsive layout

A completely responsive mobile web experience that ensures that learners use their devices to consume training even if they haven’t installed the mobile app.

When you first sign into the learner app via the browser on your device, the learner app shows up in the form of a mobile-friendly, responsive layout.

Unsupported features in mobile immersive experience

The following workflows appear in the classic experience for a learner:

• Multi-Attempt
• Flexi LP

Other app features that are not supported are:

• View Badge/Skills
  
• Leaderboard: A learner is redirected to Classic experience if he clicks on Leaderboard widget on Home page.

Social Learning now supports the mobile immersive web experiences.

There are some features, which are not supported Mobile Immersive App. These are:

Learner search

The search input box will display suggestions based on what the learner has searched before and also display popular searches in the organization the learner is part of. You can view the suggestions as:

• Recent searches by you
• Popular searches in your organization

Note: Operators are not supported in Learner Search in the mobile app

Enable learners to download Job Aid

In the mobile immersive mode, a learner can download a Job Aid. Tap Settings and then tap Catalogs. Download a Job Aid from the list that appears.

Enable learners to download Learner Transcript

In the mobile app or immersive mode, a learner can download the Learner Transcripts.

View badges

The default screen displays your recently achieved badges, skills, and gamification points just below your profile info. If you are using a phone, the recently achieved badges are displayed. Swipe right to see more information.

View Catalogs

Tap the icon next to the book icon at the bottom of the screen. You can immediately view the catalog with all the associated learning objects. You can choose to view them in grid layout or choose the detailed view. Select recommendations to see course recommendations based on your learning history.

Sort and filter learning objects

Sorting and filtering

Click the sort icon at the upper right corner of the courses or catalog screen to sort the learning objects alphabetically (ascending or descending), or by published date. You can also filter the learning objects by type, completion status, skills, or by tags. Tap and select the filter and tap Apply to apply the filter.

Using the Search functionality

At the top right of your phone screen, you can see a search icon. Tap that icon to search for learning objects by course metadata, unique Id, skills, and so on.

Managing profile, settings, and notification

Tap   menu at the top left corner of the screen to view your profile, notifications as well as account settings. 

Renaming Learning Objects

Administrators can rename Learning Objects terminology. To rename, see Renaming Learning Objects.

Social learning

Social learning is a platform in the Learning Manager mobile app, which engages users to share ideas and meaningful insights in an informal environment. It is a methodology that supplements the idea of traditional learning. 

Social learning allows users to use the expertise around them to get correct and concise information. Learners can quickly apply that information to complete a task and achieve a goal.

Using the mobile app, users can interact with one another by sharing content and get validation for the shared content.

On this platform, the different type of content that can be shared are video, audio, screenshot, text, question, and poll. Users can also share their online learnings with their peers.

Launch social learning on the app

Upon launching the app, tap the Social icon.

Create a post in a board

Like any other social platform, in the Learning Manager mobile app, you can create a post in a board, so that all learners who are part of the same board can view your post, comment, and upload a file along with the comment.

To create a post, tap New Post at the bottom of the screen. 

The following screen appears.

Supported content format

After creating a post, choose the board where you want to upload the post. Tap Select Board and search for the required board.

After you’ve created a post, tap Post and post your comment for other learners to view your post.

Actions that can be performed on a post

• Comment on a post and based on the permission, view post in a board.
• Edit or delete comments in a board.
• Edit or delete a post based on permissions.
• Report an abuse of a post if it violates their privacy, or its content is inappropriate. Once a post is reported, a notification is sent to the board administrator and moderators for further actions.
• Like   or dislike    a post.
• Like   or dislike  a comment.

Create a post in other boards

You can create a post in other boards as well.

Select any board from the Select Board picker and search for the required board.

Navigate to the required board and post your comment.

Share media in a board

Share pictures, documents, or audio or videos files to any board, so that other board members can view your post and start an interaction. To share any media,

1. Open the media that you want to share.

2. Tap the share button and choose Learning Manager.

3. Choose the board in which you want to share the media.

4. Tap Post.

You can also post any content from an external app, for example, you can share a comment from Reddit or Quora.

Upload assets in external certificate as proof of completion

Follow the steps below:

Uploading a file

Submit file for classroom and activity modules

As a learner, you can submit files as proof of course completion to your instructor. The instructor can then approve or reject your submission, based on the contents of the file.

After the learner starts a course, the learner can see the status File Submission as pending along with the link to upload file, on the screen, as shown in the screenshot below.

To upload the file, click Upload File.

Upload any file and click the Submit button.

Supported file types for upload

Approval or rejection of submission

After you upload the file, the status changes to Pending Approval. The instructor then views the list of pending submissions and approves or rejects the submission via the Instructor web app.

When the instructor approves the submission, the status on the Learner mobile app changes to Approved.

When the instructor rejects the submission, the status on the Learner mobile app changes to Rejected. 

To submit the file again, click the link Upload File.

Offline behavior for mobile app

Learners can take a course even when they are not connected to the Internet. When the learner is enrolled in a course or training, they can download the course contents offline. Learners can also play the downloaded course in the app player.

The progress is automatically updated after going online.

Star rating in the player

There is a pop-up inside the player to provide a star rating. When the learner completes the course or training, the rating message pops up and closes the player. The pop-up message contains details to provide the rating for the course or training. The player is not closed until the learner provides the rating or skips the rating.

The average rating is updated on the Overview page and the course card when the learner provides the rating.

Add VALARM by default in session invites

Session invites have session reminders, which are usually set for 15 minutes before the event.