Create or update your Adobe account

Learn how to create your Adobe account to gain access to a range of Adobe products and services.

How to create your Adobe account

You can easily create your Adobe account by using your:

Create an Adobe account using your social account

  1. Select Create an account.

    Sign in screen to create a new Adobe account
    Select Create an account on the sign-in screen.

  2. Select your preferred social account (Google, Facebook, or Apple). 

    Options to create an Adobe account with social account
    Select the logo of your preferred social account (Google, Facebook, or Apple).

    Note:

    If you created your social account using a phone number, you must provide an email address to link it to your Adobe account.

    You're redirected to the sign-in screen of the selected social account.

  3. Enter your social account credentials, and then follow the onscreen instructions.

Create an Adobe account using your email address

  1. Select Create an account.

    Sign in screen to create a new Adobe account
    Select Create an account on the sign-in screen.

  2. Enter your email address and set up a password. Then select Continue.

    Enter your email address and set your password to sign up
    Set up a strong password to prevent unauthorized access to your account.

  3. Enter your details, and then select Done.

    Enter your details to create your Adobe account
    Make sure to enter the correct details.

    You've successfully created your Adobe account. Make sure to verify your email address by following the link received from Adobe.

Note:

We recommend creating a single Adobe account to manage all your Adobe subscriptions and avoid having multiple Adobe accounts.

Created your account with an incorrect email address?

Note:

Already signed in with the incorrect email address? Learn how you can easily update your email address.

If you entered the wrong Adobe account email address, you might get the error message saying "We don't have an account with that email address." when trying to sign in. In such case, try the following solution:

  1. Select Get help signing in > Find your account on the sign-in screen.

  2. Select Find your account.

    Get help screen to find your Adobe account.
    Select Find your account if you're having issues signing in.

  3. Enter the email address or registered phone number that you may have previously used. 

    We suggest the closest match to your entered email address or phone number.

Already signed in with an incorrect email address?

If you're already signed in with your incorrect email address to the Creative Cloud desktop app, try the following steps:

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Select the Account icon in the upper right, and then select Adobe Account.

    To access your Adobe Account, select the Account icon on the upper right.
    Selecting the Adobe Account option takes you to your Adobe account.

  3. Select Account and security next to Overview. Then select Account

    Select Account to update the email address
    Select Account from the dropdown options.

  4. In the Account information and access section, select Change next to Primary email (Adobe ID).

    Select change to update your email address
    Change your email address in the Account information and access section.

  5. Enter your new email address, and then select Change.

    Change primary email
    Change your primary email address.

How to manage multiple Adobe accounts

If you unintentionally created multiple Adobe accounts, it's recommended to delete your duplicate accounts.

Once you've signed up for a subscription, you can't transfer it to another Adobe account. If you want to keep all your subscriptions in a single account, cancel your subscription from the account you don't want to use. Then purchase a new subscription from the Adobe account you want to keep.

Tip:

Not sure which email address is linked to your subscription? Sign in to your account and review your account details.

How to update your email address

Changing your email address is an effective way to protect your privacy. Whether you're switching to a new email address or want to update your information, you can easily change your email address by signing in to your Adobe account.

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