Learn how to create an Adobe ID, change it, and manage multiple Adobe IDs.

What is an Adobe ID?

Your Adobe ID is your email address. Use the same Adobe ID to keep all your Adobe plans and products associated with a single account. An Adobe ID is essential for a secure and personalized experience with Adobe apps and services, and is required when you want to buy Adobe products.

How to create or update your Adobe ID

  1. Go to the Adobe account page, and then click Get an Adobe ID.

    Click "Get an Adobe ID"
  2. On the Adobe Account screen, provide the necessary information. Then click Sign up.

    Note:

    The email address you enter will be your Adobe ID, so use a frequently used address that you’ll remember. 

    Sign up for an Adobe account

    You will receive a mail from Adobe with a link to verify your email address. You may have to wait for some time before receiving the email.

  3. Once your account is created, click Continue to access your account page.

You may want to change the email address associated with your Adobe ID if you have entered an incorrect email address or if you want to use a new primary email address.

  1. Sign in to your Adobe account.

  2. In the Account information and access section, click Change next to Primary email (Adobe ID).

    Click "Change" next to Primary email (Adobe ID)
  3. In the window that appears, enter the new primary email address that you want to associate with your Adobe ID. Then click Save.

    Adobe sends you an email to verify the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.

How to manage multiple Adobe IDs

Be sure to always use the same Adobe ID (email address) when you purchase a new product or service from Adobe.

If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Adobe ID, contact us.

Note:

Before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.

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