Make sure that you are connected to a strong WiFi network (or you have enabled Use Cellular For Sync and remember to leave Premiere Rush open and in the foreground until the download is complete).
Understand how syncing works in Adobe Premiere Rush, and how you can troubleshoot sync issues.
Syncing your projects in Premiere Rush lets you create, edit, and share your videos anywhere. When sync is enabled, files are saved in Creative Cloud. You can access these files from any device. All changes you make in Premiere Rush on your mobile device are reflected on the desktop. Similarly, any changes you make in Premiere Rush on the desktop are synced on mobile. You always have access to your latest edits wherever you go. It is a great way to save storage space on devices.
When you create a project in Premiere Rush, paid members can Sync with Creative Cloud from the Media Browser screen. When this option is selected, the project is saved to the cloud and is available for editing on other devices. This preference is enabled by default, but you can deselect it and create local device projects only as well.
If you cancel a paid membership, you only have access to projects that are available locally on a device running Premiere Rush. Projects that are synced to Creative Cloud and deleted from all devices may not be available to you if you cancel your membership.
When a project is created with the Sync with Creative Cloud preference enabled, media imported from a local device source is uploaded to a folder in your Creative Cloud account. It ensures that the media for this project is available on other devices running Premiere Rush (where you are logged into the same Creative Cloud account).
For paid members, the Sync with Creative Cloud preference is turned on by default while adding media to your project. If you have projects that are not synced that you would like to access on another device, tap the three dots next to your project on the Project Browser screen and tap Turn Sync On. All of your projects are linked to your Adobe ID.
If you use multiple Adobe IDs and want to sync projects across multiple devices, make sure that you are logged into the same Adobe ID account in Premiere Rush on all of your devices. On a given device, you see only the projects for the account that Premiere Rush is logged into.
When you open the project, a blue circular icon appears in the upper right title bar of the application. This icon shows progress of the upload.
When this progress is complete, it means that Adobe has uploaded all media in your project. At this point, you can open the project on other devices. If you see an upload error dialog, when your Internet connection is stable, close and then reopen the project. The media is uploaded successfully.
By default, Premiere Rush does not upload media unless you are connected to a WiFi network. If you want to upload media over your cellular network, do the following.
To ensure that syncing occurs smoothly, follow these guidelines:
If your media has already been synced on mobile, but media is still shown as offline in Premiere Rush, do the following:
Make sure that you are connected to a strong WiFi network (or you have enabled Use Cellular For Sync and remember to leave Premiere Rush open and in the foreground until the download is complete).
When a project is created with the Sync to Creative Cloud enabled, Premiere Rush creates optimized media and saves it to a folder in your Creative Cloud account. Unlike mobile, the Premiere Rush desktop application does not sync, upload, or download media, but instead creates optimized files that can be imported on other devices.
For paid members, the Sync with Creative Cloud preference is turned on by default while adding media to your project. If you have projects that are not synced that you would like to access on another device, tap the three dots next to your project on the Project Browser screen and tap Turn Sync On. All of your projects are linked to your Adobe ID.
To ensure that syncing occurs smoothly, follow these guidelines:
If your media is already synced on desktop, but media is still shown as offline in Premiere Rush (or your list of Projects are not loading), do the following:
Close Premiere Rush.
Log out of the Creative Cloud application.
Close the Creative Cloud application.
Relaunch the Creative Cloud application and log into your Creative Cloud account.
Launch Premiere Rush and to open your project again.
A synced project is saved in Creative Cloud, making it available for you to edit on all of your devices. A project that is not synced can only be opened and edited on the device on which it was created.
In the Your Projects screen, you see icons next to the project name that indicate the sync status of the project.
To understand your project's sync status, see the icons and descriptions in this table.
Sync Icon on mobile |
Sync icon on desktop |
Project Sync Status |
What happens when you tap or click the project? |
---|---|---|---|
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|
Device only and not in the cloud, so this project cannot be accessed on other devices |
Project remains only on this device until you turn on sync. Turn syncing on for this project by going to Your Projects and tapping on "•••" > "Turn Sync On." |
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|
Device and cloud, so this project can be accessed on all devices |
Opens the project with the latest edits, whether those edits were made on this device or another device. |
|
|
Cloud only and not currently on the device, but this project can be accessed on all devices |
Downloads the project to the device and opens it. |
|
|
Syncing in progress |
Opens the project, and syncing to the cloud continues until completed. |
If the version of the project on your device is different from the project available on the cloud, Premiere Rush sends you an alert. You can either save a copy of your project in its current state, or overwrite it with the version saved on the cloud.
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