Open the Run dialog box by pressing the Windows logo key + R.
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2021-05-20
Issue: Animate crashes on launch or startup
Animate crashes while configuring a user interface or while loading the splash screen. The following error messages appear:
Windows: Animate 2017 has stopped working.
Mac OS: Animate 2017 has quit unexpectedly.
Pastaba:
In some instances, a pop-up appears during Animate launch with a javascript error. Animate application hangs. To resolve this issue, you can follow the steps as mentioned in this document.
Solution
To fix Animate crash issues, perform the following troubleshooting tasks: