This document provides information on the list of known issues in the Adobe Media Encoder.

December 2018 (version 13.0.2) release

  • Quick Time files with legacy codecs to import as audio only
    Issue: The ending of QuickTime 32 support will cause some QuickTime files with legacy codecs to import as audio-only.
    Workaround: Transcode files to a supported codec and re-import.
  • Audio is out of sync
    Issue: Audio is out of sync by several 100 samples in H.264, MPEG-2, MPEG4, when multiplexing audio and video streams.
    Workaround: None, except encoding into a different format with uncompressed audio such as MXF.
  • With H.264, AAC audio is truncated at the end.
    Issue
    : When you use H.264 on-the-fly muxing, AAC audio is truncated at the end.
    Workaround: Use VBR 2-pass encode or use MPEG audio.
  • Encode Error
    Issue: Encode error when DL-queued from Premium Pro and encoded into the matching QT ProRes video setting as the source.
    Workaround: Check the "Import sequence natively" option.
  • Some of the Quick Time reference files are not imported.
    Issue
    : Some Quick Time reference files can no longer be imported.
    Workaround: No workaround.
    Support for import/export of legacy 32-bit QuickTime media is discontinued. For more information, see  32-bit QuickTime support has ended.

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