User Guide Cancel

What's New in Adobe Connect

  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Adobe Connect meeting room basics
    2. Start, attend, and manage Adobe Connect meetings and sessions
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during an Adobe Connect meeting
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Notes, chat, Q&A, and polls in Adobe Connect meeting
    10. Accessibility features in Adobe Connect
    11. Keyboard shortcuts in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders

 

Learn about the latest offerings in Adobe Connect. This article summarizes the new features and enhancements.

new

Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.

The sections below summarize the new features and enhancements available in the various releases of Adobe Connect.

What's New in Adobe Connect 12.1

Enhanced Audio/Video Recordings

  • Enhanced Audio/Video recordings now support Closed Captions including:
    • Moving and resizing the caption display while viewing the recording
    • Choosing font size and text/background color combination
  • A new account-wide option has been added to anonymize all recordings by default. This option will not impact existing rooms but only newly created rooms. Also, hosts will still be able to override this option for their rooms. 
  • A new setting is now available to hosts to prevent recording downloads by viewers. This setting can be set for each recording separately.

DIAGNOSTIC TEST PAGE

  • The Adobe Connect diagnostic test page has been updated to allow users to test connectivity to Standard and Enhanced Audio/Video enabled rooms.
    • The diagnostic test page will check user's browser, operating system, reachability to Adobe Connect servers and data connectivity with Adobe Connect servers.
    • A successful test will indicate that the user will be able to join rooms with either Enhanced Audio/Video enabled or disabled.

MISCELLANEOUS IMPROVEMENTS AND CHANGES

  • Search in Attendee Pod: Ability to search and filter names has been added in Attendee Pod.
  • A new room URL parameter ?html-view=true allows users to force open a room in a browser instead of the desktop application.
  • The selection icon in the Whiteboard menu has been changed to differentiate it from the pointer icon in the Share pod.
  • Enhanced Audio/Video Experience option has been reworded as Enhanced Audio/Video in room setup screens and administration settings screens.
  • Email address is now pre-populated when exporting Q&A via email.
  • 'Disable SWF uploads' has been removed from account settings in Adobe Connect Central administration section.
  • Accessibility: 
    • Screen readers will now read only the last chat message instead of the last 10 messages.
    • Table headers in Adobe Connect Central pages updated to be more screen reader friendly.
    • While scheduling a meeting, users can now enter time as HH:MM instead of selecting from a dropdown list to prevent excessing tabbing.
  • Library upgrades:
    • Tomcat has been updated to ver 9.0.65.
    • JRE has been updated to ver 1.8.0_341.

 

What's New in Adobe Connect 12

Enhanced Audio/Video Experience

Adobe Connect 12.0 introduces an entirely new Enhanced Audio/Video Experience. Adobe Connect’s backend media server infrastructure has been upgraded to a modern cloud-native technology stack which is optimized for delivering a highly scalable and reliable high-quality audio & video experience for users joining from any device

The Enhanced Audio/Video experience is now the default experience for all existing and newly created rooms. Here are the various new capabilities and improvements available in Enhanced Audio/Video Experience.

Enhanced audio/video experience new capabilities

  • Richer Audio: Enhanced Audio/Video Experience brings significant improvements in audio clarity, speed, and reliability with reduced latency.
  • 1080p webcam resolution support: For a single video turned on in the Video pod the maximum supported resolution with Enhanced Audio/Video experience is 1080p. Hosts will be able to select a new ‘Full HD (1080p)’ option from the Video preferences in their Adobe Connect rooms.  
  • Support for up to three high-resolution (720p) webcams in the Video pod: If more than three videos are turned on, then the display will auto-adjust to a lower resolution.
  • Single Speaker View: A new video layout option has been added to the Video pod to display a single video at a time. When selected, a host has the option to choose the video to be displayed in Single Speaker view from the Attendees who have turned on their webcams.
  • Spotlight Speaker: A new Spotlight Speaker mode is now available when using ‘Filmstrip view’ and ‘Single Speaker view’ in the Video pod. When enabled, the main video will automatically switch to show the video of the person currently speaking.
  • Video limit and Pagination Support: The Video pod can now show upto a maximum 50 videos in a room. If the number of active videos in the Video pod goes beyond 25 then additional pages of 25 videos each will be created (upto a total of 50 videos).
  • Screen share support from browsers: Hosts and Presenters joining from browsers in Enhanced Audio/Video Experience enabled rooms will be able to share their screen without requiring the Adobe Connect desktop application. The mini-control panel will not be available when screen sharing from a browser. Account Administrators can disable screen sharing from a browser from the Compliance and Control settings in Adobe Connect Central.
  • Server-based MP4 recordings: When a session is recorded in Enhanced Audio/Video Experience enabled room, an MP4 version of the recording is automatically created and is available shortly after the meeting recording is stopped. The recordings created are not available in interactive format. For more information on see Mp4 recordings vs Interactive recordings.
  • Anonymization in Recordings: Hosts can choose to anonymize attendee names in the Attendee, Chat, and Q&A pods and have them replaced with anonymous labels in a recording. Hosts can select the anonymization option for all recordings of a room or for can select this option for each time a recording is started in a room. For more information, see Anonymize recordings.
  • New exit survey: When the host ends a meeting, all participants can rate their audio/video experience in the session via a feedback survey. This survey can be turned off by administrators, if required. For more information, see Starting and attending meetings.

For more information on Enhanced Audio/Video Experience vs Standard View capabilities, see Capabilities and Limitations.

ENFORCE ENHANCED AUDIO/VIDEO EXPERIENCE OR STANDARD VIEW

Account administrators have the option to either force Enhanced Audio/Video Experience for all rooms or force Standard View for all rooms or let hosts decide for each room (default option).

Force rooms
Force rooms

Switch existing rooms

Account administrators can also choose to Switch all existing rooms to the Enhanced Audio/Video Experience or the Standard View. This option is only visible when the 'Application and browser interface settings' is set to Let the hosts decide for their room.

Switch rooms
Switch rooms

Choose view

When the Account administrator has set the Application and browser interface settings to Let the hosts decide for their room, then the hosts can choose between the Enhanced Audio/Video Experience or the Standard view for each room.

Choose mode
Choose mode

Ease of Use Experience

Adobe Connect 12.0 introduces improvements to many commonly used workflows to enhance ease of use for all users. Here are the workflows which have been improved in this release:

Login and Joining

  • The login page has been redesigned to improve joining as a registered user or as a guest user.
  • The preferred mode of joining an Adobe Connect room is via the Adobe Connect desktop application. If the Adobe Connect desktop application is installed on user’s device, then the login screen will open in desktop application (if the user is not already logged in). If the user is already logged in the desktop application, then user is directly taken to the Adobe Connect room (without having to login again). If the desktop application is not installed on user’s device, then the login screen and the meeting room launches in the browser.
  • The new login and joining experience is available for both Enhanced Audio/Video Experience enabled rooms as well as Standard View enabled rooms. For more information, see Login and joining experience.

New SETUP screen on entry for Speaker, Microphone, and Camera selection

  • After a user has successfully logged in they are taken to a new setup screen before joining the Adobe Connect room. From the setup screen the user can see the current selected speaker, microphone, and camera. Users can change the selection, mute/unmute, and test their speaker, microphone, and camera choice before joining the Adobe Connect room.
  • New setup screen for speaker, microphone and camera selection is available only for Enhanced Audio/Video Experience enabled rooms. For more information, see Mic, speaker and Camera selection experience.

In-meeting Speaker, Microphone, and Camera selection

  • The in-meeting speaker, microphone, and camera menus are more powerful and easier to use.
  • New in-meeting speaker, microphone, and camera selection is available only for Enhanced Audio/Video Experience enabled rooms. For more information, see Mic, speaker and Camera selection experience.

Video Pod Improvements

  • The design and layout of the Video pod has been optimized to support up to 50 cameras (25-per-page).
  • The 'start camera' and 'camera preview' options have been moved from Video pod to the webcam menu in the room menu bar.
  • The design of the Video pod has been overhauled to give more space to video. Camera actions (pause camera, stop sharing, etc.) have been moved to the video menu.
  • In full screen mode a black background color is used instead of gray.
  • The new Video pod improvements are available only in Enhanced Audio/Video Experience enabled rooms.

Exit room

  • Hosts now have two options in the room menu bar for exiting an Adobe Connect room – ‘Exit Room’ and ‘End session for all’.
  • Participants and Presenters now see an icon to ‘Exit Room’ in the menu bar.
  • The new room exiting options are available only for Enhanced Audio/Video Experience enabled rooms.

Raise Hand Improvements

  • Raised hand notifications shown to hosts have been improved to let them grant or deny microphone rights to participants who have raised their hands.
  • New raise hand notification improvements are available for both Enhanced Audio/Video Experience enabled rooms as well as Standard View enabled rooms.

Mobile access

  • Hosts can now restrict mobile users from joining Adobe Connect meeting rooms. This option is available in both Enhanced Audio/Video Experience enabled rooms as well as Standard View enabled rooms. For more information, see Enable mobile access.

Classic View End of Life (EOL)

The option to access an Adobe Connect room with Classic View has been removed from all room launch workflows. With the release of Adobe Connect 12.0, users will not be able to join any Adobe Connect rooms with the Classic View.

For more information, see Adobe Connect Classic View End of Life (EOL).

Other enhancements and changes

  • To improve audio and video performance for large sessions (with more than 200 attendees), a new High-performance option is present in the Room setup screen for Concurrent User license customers who have purchased more than 200 concurrent seats.
  • To improve the overall experience these limits have been introduced in Enhanced A/V rooms (these could be relaxed in upcoming releases). The limit is based on the number of attendees present in the room and the number of attendees with a connected mic or camera. Hosts will see notifications when 80% or 100% of the limit is reached. Once the limit is reached any new attendees will not be able to enter the room and existing attendees (who have not connected their mic or camera) will not be able to connect their mic or camera unless hosts disconnect mic/camera of one or more attendees who have already presented from the Attendee pod.
    • For rooms with 100 attendees present, up to 100 simultaneous mic/camera connections are allowed.
    • For rooms with 200 attendees present, up to 110 simultaneous mic/camera connections are allowed.
    • For rooms with 500 attendees present, up to 44 simultaneous mic/camera connections are allowed.
    • For rooms with 1000 attendees present, up to 22 simultaneous mic/camera connections are allowed.
    • For rooms with 1500 attendees present, up to 15 simultaneous mic/camera connections are allowed.
  • A new room preference option is available to disable the 'User has stepped away' notification.
  • VoIP is now the default audio conferencing option for any newly created room.
  • Improved highlighting of private replies sent in Q&A pod.    
  • Accessibility: When a user navigates to a chat pod, screen readers will now read only the last chat message in the chat pod.
  • Library upgrades:
    • Tomcat has been updated to ver 9.0.62.
    • JRE has been updated to ver 1.8.0_331.

What's New in Adobe Connect 11.4

Play MP4 files embedded on slides

  • Meeting hosts and presenters can now upload PowerPoint presentations with MP4 files placed on slides. The MP4 files will play for all participants when the slides are advanced.
  • Hosts and presenters can enable the Presentation Playbar for greater control over play/pause and playback scrubbing.

New Compliance and Control settings for greater security

Account Administrators can now remove the public access options for rooms and recordings to ensure greater security.

  • New option to remove the access choice of "Anyone who has the URL may enter the room" for all meeting rooms, seminar rooms, and virtual classrooms in the account.
  • New option to remove the ‘public’ access choice for all recordings in the account.

Limited Beta for improved Audio/Video Experience{BETA}

Adobe Connect 11.4 introduces an entirely new audio/video delivery experience as a beta feature. The new audio/video beta feature is available to customers upon request by the account administrator.

  • Ability to turn on the new Audio/Video Experience per room.
  • Support for one full-resolution (1080p) webcam in the Video pod. Hosts will be able to select a new Full HD (1080p) option from the Video preferences in their meeting rooms.  
Room Preferences
Room Preferences

  • Support for up to three high-resolution (720p) webcams in the Video pod - if more than three videos are visible then the display will auto-adjust to a lower resolution.
  • Focus View - a new view option has been added to the Video pod to display a single video at a time. When selected, a host would have the option to choose the person to be displayed in Focus view from the Attendees who have turned on their webcams, or they can choose the new ‘Active Speaker’ mode.
  • A new ‘Active Speaker’ mode is now available when using ‘Filmstrip view’ and ‘Focus view’ in the Video pod. When enabled, the main video will automatically switch to show the person speaking.
  • Pagination Support – if the number of active videos in the Video pod goes beyond 20 then additional pages of 20 videos each will be created.
  • Server-based MP4 meeting recordings - when a session is recorded, an MP4 version of the recording is automatically created and is available shortly after the meeting recording is stopped.
  • Screen share support from browsers - hosts and presenters joining from browsers in new A/V experience enabled rooms will be able to share their screen without requiring the Adobe Connect desktop application. The mini-control panel will not be available when screen sharing from a browser. Administrators can disable screen sharing from a browser from the Compliance and Control settings in Adobe Connect Central.
  • Entering meetings: new A/V enabled rooms will currently launch in a browser by default. However, a user can choose to open these rooms in the desktop application by entering the meeting URL in the application home screen (Supported application version 2021.9.28.64, posted on 4-Oct-2021).
  • Reporting a problem - Users will now be able to report a problem regarding audio or video quality from within the meeting room. The ‘Report a problem’ option is available in room menu bar.
  • New exit survey - when the host ends a meeting, all users will be shown a feedback survey to rate their audio/video experience in the session. 

Some of the existing features like telephone-based audio integration, mobile app support, and the creation of interactive recordings, are not yet available when the new audio/video experience is enabled in a room. For more information see Capabilities and Limitations.

What's New in Adobe Connect 11.3

Greater Accessibility - Improvements to Closed Captioning

New Closed Caption providers (1CapApp, Ai-Live, and VITAC) are now built-in, persistent provider tokens can be created, and we've improved the provider integration workflow. For more information, see Closed Captioning in HTML client.

Focus on Accessibility - Chat and Polls

Chat and Poll pods have had significant updates to better support screen readers, numerous UI elements have been fixed, and keyboard navigation has been enhanced. 

What's New in Adobe Connect 11.2

Adobe Connect 11.2 is available for all server deployment environments - hosted, managed services, private clouds, and on-premise servers. This document describes what’s new for all customers 

New Meeting Application for Mac 

Enhanced Audio

Greater Accessibility - Native Closed Captioning

Standard View and Classic View Segregation

Miscellaneous Improvements

New Meeting Application for Mac

The new Adobe Connect Mac application allows hosts, presenters and participants to enjoy the new user interface across all meeting types, including virtual classrooms and seminar rooms. Presenters can access all features, including HD cameras and screen sharing, with superior meeting performance. Improvements include a new launch experience, greater ease of entry, and an updated screen sharing palette.

Enhanced Audio

With Adobe Connect 11.2, hosts and administators can choose to enable the Enhanced Audio experience for all users in their rooms using Voice over IP, Universal Voice, and Integrated Telephony. The Enhanced Audio experience will be delivered using modern audio codec (Opus) for rooms set to Standard view only. The Enhanced audio is supported in the latest versions of Adobe Connect applications for Windows and Mac and HTML client. It is not supported in the Classic Adobe Connect applications. It is also not supported in the mobile applications yet.

For more information, see Create meetings.

Greater Accessibility - Native Closed Captioning

Adobe Connect 11.2 now includes a built-in Closed Caption display option in every meeting room. Meeting hosts can either integrate professional captioning services from third-party captioning providers, or they can choose anyone in the meeting to be a captioner. Meeting participants can choose to view or hide the captions and can customize the caption font size and color for better readability. Each participant can change the size and placement of the floating caption window to best meet their needs. Multiple simultaneous captions can be provided to support multiple languages, or to provide separate captions during breakout sessions. Captions from live meetings can also be displayed in recordings.

For more information, see Closed captioning in HTML client.

Standard View and Classic View Segregation

From Adobe Connect 11.2 onwards, meetings will need to be in either Standard view or in Classic view only.  The option to have a mix of views within a single meeting room will not be available.

This will allow the hosts to better prepare and deliver meetings – knowing that the content will display consistently for all users, that each user will have the same user interface and experience, and that the capabilities will be the same for everyone. This will also remove the potential problems introduced by the need to support ‘hybrid’ content.

A new set of configuration options will be available at the account level and at room level allowing Account admins or Hosts to choose from amongst the below options. 

  • Standard View: In this mode, the meeting room will allow users to join from the HTML client in browsers or new desktop applications only. Users joining from browsers are taken to the HTML client (if the desktop applications are not installed). Users coming from old browsers (for example,  Internet Explorer 11) or older desktop application are asked to either join from a modern browser (Chrome, Firefox, Safari or Edge) or upgrade to the latest version of the desktop application. Mobile users can also join using the current mobile apps.
  • Standard View with Enhanced Audio: In this mode, Opus audio codec will be used in the meeting room to give Enhanced audio experience to all the attendees. Only users joining from modern browsers in HTML client and new desktop applications are able to join this mode. Mobile users will not be able to join using the current mobile apps.
  • Classic View:  In this mode, the meeting room will allow the users to join from old desktop application only. The users coming from browser are asked to install/join using desktop application. Mobile users can also join using the current mobile apps.

For more details see Key changes in Meeting Launch & Recording Playback workflows with upcoming Adobe Connect 11.2 release

Miscellaneous Improvements and Changes

Q&A Pod Improvements

  • The name of the submitter and question now appear on a single line to conserve space, and allow for a greater number of questions to be displayed.
  • The answered questions are indicated by a large checkmark.
  • The questions being answered by another moderator are now clearly indicated.
  • The broadcast messages to everyone are now indicated by a mail icon.
Image of Q&A Pod

Additional Improvements

  • Hosts can now use 'Select All' and 'Clear All' when selecting users in the Attendees Pod and Breakout Room View.
  • While editing recordings, the start and end 'cut' points can now be snapped to the playhead location.
  • The Ellipsis (•••) and Help (?) menus have been combined and updated into a single Help (?) menu.
  • All users can enlarge both the UI and text content in Standard view using CTRL (or CMD) +/-.
  • Adobe Connect application for Mac now supports silent installation for enterprise deployments.
  • Tomcat version has been upgraded to 9.0.37.

What's New in Adobe Connect 11.0

Adobe Connect 11.0 is available for all server deployment environments - hosted, managed services, private clouds, and on-premise servers. This document describes what’s new for all customers – some features may have been available in previous limited releases. 

Browser Client for Hosts and Presenters

New Meeting Application for Windows

Improved Voice over IP (VoIP) Audio

Greater Accessibility

Connect Central Updates

Additional Improvements

Browser Client for Hosts and Presenters

With Adobe Connect 11.0, hosts and presenters can now start and manage meetings with only a web browser, and without downloading additional software.

From a browser, hosts are able to: 

  • Start and manage meetings, virtual classrooms and webinars (seminar rooms)
  • Start and manage audio conferencing
  • Start/pause/stop recordings
  • Create, edit, and manage layouts and pods
  • Create, manage, and start breakout sessions
  • Manage all meeting preferences

Additionally, both hosts and presenters will now be able to:

  • Upload and share all supported content types - PowerPoint files, PDF documents, MP4 videos, MP3 audio, JPG/PNG images, GIF animations, interactive Captivate presentations, Adobe Presenter files (HTML or hybrid formats), and custom pods
  • Use whiteboard tools for drawings or annotating on content
  • Share their camera
  • Manage Q&A
  • Access the host and presenter area

Participants who have been granted enhanced rights, or are participating in breakouts, will also be able to share their cameras, use the whiteboard drawing tools, edit notes, and share content.

Browser limitations for all users include screen sharing and video camera display. Users will need to install and launch the new Adobe Connect meeting application in order to share their screen or to view more than two live camera streams during meetings.

All users may continue to join through the Adobe Flash player in a browser, however many new features will not be available to Flash users.

For more information on what is supported, see Adobe Connect Capabilities in HTML Client.

Account administrators and room owners can choose whether to enable or disable the HTML client for participants at the account or room level. For more information on how to enable these settings, see Enabling Adobe Connect HTML Client.

New Meeting Application for Windows

The new Adobe Connect 11 Windows application allows hosts, presenters, and participants to enjoy the new user interface across all meeting types, including virtual classrooms and seminar rooms. Presenters can access all features, including HD cameras and screen sharing, with superior meeting performance. Improvements include a new launch experience, greater ease of entry, and an updated screen sharing palette.  

Improved Voice over IP (VoIP) Audio

Significantly improved audio output in browsers. Microphone audio, broadcast telephony, and Universal Voice audio all benefit from critical updates to audio delivery. This applies to all meetings, virtual classrooms, webinars (seminar rooms), and recording playback in HTML. 

Greater Accessibility

Participants can now access subtitles and additional audio tracks embedded in MP4 videos. Uploaded PDF content can now be read by screen readers. The new interface offers new keyboard shortcuts, improved tab navigation, and better support for screen readers. 

Connect Central Updates

All Flash-based interfaces have now been updated to HTML including the home page calendar, recording editor, diagnostic test page, seminar calendar, event reporting, course content players, and all other dashboards and charts.

More improvements

  • Ability to add hyperlinks in Notes pod
  • Ability to rename breakout rooms
  • Ability to rotate participants through breakout rooms
  • Support for animated GIF files in Share pods
  • Improved whiteboard performance
  • Drag-n-drop file upload to File Share pod
  • 'Manage Layouts' view added to support multi-column layout view
  • Ability to search for and select layouts in 'Manage Layouts' view
  • Ability to lock layouts to prevent accidental pod movement during meetings
  • Host and Presenter area can now be restricted to hosts only
  • Added a preference for recording reminder
  • Added a preference for automatic MP4 video buffering 

What's New in Adobe Connect 10.8

Adobe Connect 10.8 is a limited release and as such will only be available for on-premise and Managed services deployments. It will not be rolled out to the Hosted services.

HTML Client for Hosts and Presenters

HTML Client Improvements

Meeting Launch Workflow

Enhanced Rights for Participants

Adobe Connect Central Pages

Miscellaneous Improvements and Changes

HTML Client for Hosts and Presenters

With Adobe Connect 10.8, the hosts and presenters will be able to seamlessly start a meeting, a virtual classroom, or a webinar with HTML client in their web browser without downloading additional software.

Inside the HTML client, hosts would be able to 

  • Start and manage meetings, virtual classrooms and webinar sessions.
  • Upload and share supported content types - PowerPoint files, PDF documents, MP4 videos, MP3 audio, Captivate and Presenter files (HTML or hybrid formats).
  • Use Whiteboard for drawings and annotations on content.
  • Share their camera.
  • Start and manage audio conference.
  • Create, edit, change and manage layouts and pods.
  • Access the hosts and presenter area.
  • Switch to prepare mode.
  • Get host controls for all pods.

The only restriction of the HTML client is that the hosts cannot screen share from the browser. They will need to install and launch the existing Adobe Connect meeting application in order to share their screen.

Apart from the HTML client, hosts and presenters can continue to join through the previously supported methods—the Adobe Connect desktop application and the Adobe Connect Flash-based browser client.

For more information on what is supported, see Adobe Connect Capabilities in HTML Client.

Account administrators and room owners can choose whether to enable or disable the HTML client for participants at the account or room level. For more information on how to enable these settings, see Enabling Adobe Connect HTML Client.

HTML Client Improvements

Following improvements and new features will be available to hosts and presenters in the HTML Client:

 

Notes Pod

  • Ability to add hyperlinks in Notes pod.
  • The Notes pod title is also included while exporting Notes pod as text file or emailing Notes pod.

Chat Pod

  • Emailing chat history will now include the Chat pod title.
  • The email chat option will also include the chat transcript from various open conversation threads that the host is part of,  including Everyone tab, Chat with hosts, and any private chats.
  • The chat pod display has been further optimized to display more messages in a given screen area.

Attendee Pod

  • Various attendee pod menu controls have been optimized for better access.
  • Added full screen option in Chat Pod for enhanced accessability. 

Breakout Rooms

  • Added the ability to rename breakout rooms. (Note: when a breakout room is renamed, all associated pods titles reflect the new name).
  • Added the ability to rotate participants in various breakout rooms.

Share Pod

  • Added support for gif files in Share Pod (Note: gif files are still not supported when viewed directly from Adobe Connect Central pages).
  • Hosts can now drag-n-drop supported content from their local machine in the share pod. 

Whiteboard

  • Improved the whiteboard performance overall including when drawing long patterns and when multiple users are drawing simultaneously.

File Share Pod

  • Hosts can now drag-n-drop files (upto 5) to File Share pod.

Layouts

  • Added ability to search for layouts in 'Manage Layouts' view.
  • Added ability to lock layouts to prevent fat finger errors during live presentations.
  • Enhanced 'Manage Layouts' view to support multi-column view.

Host and Presenter Area

  • Presenter only area is renamed to Host and Presenter area.
  • Host and Presenter area can now be made visible to either only hosts or to both hosts and presenters.

Prepare Mode

  • Prepare mode has been visually enhanced to show the live pods distinctively

Miscellaneous Improvements

  • Added full screen option in Chat, Attendee, Q&A, Poll, File share and Weblinks pods for enhanced accessability. Host have the option to enable or disable the full screen option for all attendees at room level. 
  • Added a new Recording reminder prefence to prompt hosts to start recording during a new session.
  • Added a new preference for automatic buffering of mp4 videos at participants end.

Meeting Launch Workflow

Option now shown to all browser users joining a virtual classroom, a meeting, or a webinar session to join through browser (with HTML client or with classic Flash client) or Connect desktop application meeting.

Enhanced Rights for Participants

The participants can now be given enhanced rights for various pods including webcam rights and drawing rights in the HTML client. The participants in HTML client will now get presenter rights when moved to breakout rooms.

Adobe Connect Central Pages

The content uploaded and shared from Adobe Connect Central pages will now open in HTML format.

Miscellaneous Improvements and Changes

  • Added the following legal disclamer in login page - 'The Adobe General Terms of Use will govern use of Adobe Connect'.
  • A "What's New' information dialog is now shown to let users learn more about new features and improvements in the new release version. The information dialog is shown only once to the users joining through HTML client.
  • Any new flash only Adobe Captivate and Adobe Presenter content cannot be uploaded  from either Connect Central or from within meetings.
  • The video published from HTML client is set at 180p.
  • When screenshare is present in the meeting, the video feed will drop to 180P for all publishers (flash or html)
  • Inactive video cells in Video Pod when in Grid layout are automatically paused.
  • Upgraded JDK to version 1.8.0_231
  • Upgraded log4j to version 2.12.1
  • Upgraded spring.jar to version 5.2.4
  • Upgrade Tomcat version to 9.0.27

What's New in Adobe Connect 10.6

Recordings playback in HTML

With Adobe Connect 10.6, users can now watch HTML versions of Adobe Connect recordings in an web browser on most platforms and try a new 'beta' HTML viewer for mobile browsers.

Benefits of HTML-based recordings include:

  1. Recordings retain the interactive features of Adobe Connect meetings. While watching a recording, users can scroll through and copy text from Notes, Chat, or Q&A. Viewers can download a file from a Files pod, or click links in Chat, Q&A, Web Links, and on slides. Share pods can be made full-screen for optimal viewing. Quizzes and other interactive content created in authoring tools such as Adobe Captivate and Adobe Presenter also retain their interactivity - enabling a user to participate in a quiz even if watching a recorded version of the session. 
  2. HTML recordings are now more accessible. HTML recordings show the content in the same way it was shown during the live meeting. Users can navigate the meeting interface, and the text in Chat, Notes, Q&A, and even PDF documents can be read by a screen reader - even when watching the recording. 
  3. Existing recordings created with Adobe Connect 9 or higher will also be available through the HTML viewer. 

The new HTML viewer for recordings is only available if the HTML client has been enabled for the meeting room where the recording took place, or if the recording has been moved to the content library.

Note:

Any non-hybrid custom pods or non-hybrid content (i.e. SWF, FLV, Presenter, Captivate, etc...) present in the recordings will not be visible in the HTML viewer. To view this content, users should switch to the classic view.

HTML-based Curriculum Viewer

With the 10.6 release, the curriculum viewer has also been redesigned in HTML, creating a faster and more accessible experience with a modern user interface.

Alt text

Miscellaneous improvements and changes

  • Users joining through HTML client on mobile (beta) now have an option to make individual pods full-screen (except notes pod).
  • Keyboard shortcuts for HTML clients have further enhanced.
  • Tomcat version upgraded to 9.0.22.
  • JRE version upgraded to 1.8.0_221.
  • A host of fixes to known issues in HTML client.

What's New in Adobe Connect 10.5

With the HTML client, participants can seamlessly join a meeting, a virtual classroom, or a webinar in their web browser without downloading additional software. Inside the HTML client, users can view shared screens and content, interact with notes, leverage VoIP in the form of transmitting and receiving audio, and view a shared live video. Users can also participate in polls, chat, and Q&A.

Apart from the HTML client, participants can continue to join through the previously supported methods—the Adobe Connect desktop application and the Adobe Connect Flash-based browser client.

The HTML client supports the most commonly used features for attending and participating in meetings, virtual classrooms, or webinars. However, the HTML client in its current form does not contain every capability that the other Adobe Connect meeting clients possess. For more information on what is supported, see Adobe Connect Capabilities in HTML Client.

Account administrators and room owners can choose whether to enable or disable the HTML client for participants at the account or room level. For more information on how to enable these settings, see Enabling Adobe Connect HTML Client.

HTML client content support

HTML client now supports viewing various content types shared by Hosts:

  • PowerPoint (sync and unsync modes)
  • PDF (sync and unsync modes)
  • MP4
  • MP3
  • Presenter
  • Captivate
  • Images

HTML client content support improvements

  • Rewritten the entire PowerPoint conversion engine to address various known PPT/PPTX conversion issues in both HTML client and Flash/Meeting application.
  • PowerPoint conversion engine now converts an uploaded PPT/PPTX file to both HTML- and Flash-friendly formats.
    • PowerPoint conversion is expected to take longer than previous versions due to dual conversion.
    • The conversion progress bar has been updated to show more information about various conversion steps.
PPT enhancements

  • PPTX files can now be directly uploaded to meetings.
  • New PDF viewer for HTML client that addresses various known issues is available.
toolbar

  • Ability for Hosts to hide the playback seek bar for MP4 and MP3 content for HTML client-based participants.

Existing user content support

  • Run-time conversion for existing PowerPoint user content to HTML-friendly format supported to display in HTML client for participants.
conversion

  • New workflow in Flash client/meeting application to seek Hosts’ permission for initiating new run-time PowerPoint conversion. (Note: The conversion could take a few minutes.)
  • Information prompt for Hosts in case existing content cannot be converted into an HTML-friendly format (valid mostly for existing Presenter and Captivate non-hrybrid content).
    • If a Host chose to show such content, participants who joined in HTML Client are shown an option to switch to classic view (Browser flash client or desktop application).
  • New ‘HTML compatible’ Flag in Adobe Connect Central administration pages to let Hosts validate if the existing content can be viewed in HTML.
  • Users are shown a warning prompt when they share an already uploaded Presenter and Captivate content from unsupported versions. Supported versions are Presenter 11.0 and above, Captivate 9.0 and above.

New content support

  • A warning prompt is shown when a Host uploads an SWF-only (Flash-only) Presenter or Captivate content.
  • Hosts cannot upload any new content from unsupported versions of Presenter and Captivate while in a meeting or in Connect Central. Supported versions are Presenter 11.0 and above, Captivate 9.0 and above.

HTML client Whiteboard support

Added support for display of annotations done by Hosts and Presenters, to participants joined via HTML client:

  • All new and existing Whiteboard annotations are visible in HTML client.
Whiteboard

  • All new annotations done on supported content types—PowerPoint, PDF, MP4, MP3, Presenter, and Captivate—are visible in HTML client.

HTML client custom pods support

Custom pods are now supported in HTML clients. However, the existing custom pods need to be converted to hybrid format (HTML and Flash) to be able to work in the HTML client. The latest SDK to build HTML-friendly custom pod is made available to existing development partners.

A new Account-level setting is added in Connect Central administration pages for HTML client under Compliance and Control to let adminstrators enable or disable custom pod in HTML client.

HTML client miscellaneous improvements

  • Host cursors are now visible to participants in HTML client.
Host pointer

  • Meeting Launch workflow changes (applicable for HTML client-enabled rooms only):
    • Option shown to all browser users joining a training, a meeting, or a webinar session to join through browser (with HTML client or with classic Flash client) or Connect desktop application meeting.
Launcher

Connect meeting URL parameters

  • Various parameters can be appended to the Connect meeting URL to default the meeting client choice for the participants:
    • ?html-view = true Use to force a participant in HTML view (works only when HTML is enabled for the meeting room).
    • ?proto = true Use to force attendees (participants, hosts, presenters) to join through the Connect desktop application.
    • ?launcher = false Use to join through Flash in browsers (works only when Flash is enabled in the browser).

Changes to ‘Turn on HTML client for participants’ flag

  • At Room: If HTML is turned ON for an account
    • All new rooms will have HTML enabled by default.
    • For all existing rooms, the HTML flag state is the same, that is, if HTML was disabled, it will remain disabled and vice versa (same as the existing behavior in 10.2).
  • Hosts can also enable HTML client for participants while in a meeting session from the meeting menu option 'Manage Access & Entry'.
Room level

  • At Account: The default state of the HTML Client flag is ON for all accounts (same as the existing behavior in 10.2).
    • A new option to force-enable HTML client for all existing meeting/training/seminar rooms is available to Account administrators.
    • When the force-enable option is selected by the administrators, the HTML Client Flag in room settings is shown as uneditable with an information note displayed.
Account level

Other enhancements

  • Mobile browsers (Beta feature): Users are given an option to join through browsers or mobile app. The HTML client for mobile browsers is a beta feature.
  • HTML client users can now see all the supported keyboard shortcuts by pressing the ? key in HTML client. 
  • Poll Pod: HTML users can edit already submitted answers (for Short answer polls).
  • Chat Pod: Minor UI improvements to increase the number of chat messages displayed in a smaller area.
  • The maximum length of the message that HTML participants can send to a Host while in Breakouts is now set to 1024 characters.
  • A host of fixes to known issues in HTML client.

Connect Central - HTML client customization

HTML meeting client customization

  • Customer account administrators’ can now customize HTML meeting client also through Connect Central.
  • Both Flash and HTML client can be independently customized with different color combinations.
  • All currently supported customization options available for Flash client are also available for customization in HTML client except menu text and highlight colors.
  • Colors of various icons used in HTML client app menu bar and pod menu bar (including hover, non-hover, and default states) are also changed when foreground text colors are changed.
  • Examples added in Connect Central administration pages to showcase client customization variations.
  • Warning shown if chosen foreground and background colors in customization does not adhere to Webaim’s recommended contrast ratio for accessibility (WCAG AA for normal text).

Search

  • New improved Search in Connect Central using HTML technologies.
Search

  • Simplified search filters. Users can now further filter search results by categories, content types, and date range.
Search filters

Reports

  • Reports Tab in Connect Central is redesigned using HTML technologies.
Reports

  • Following new reports are added:
    • All Content Usage - Shows usage statistics for all content used within a period of time.  
    • Training Status and Score - Lists all trainings used within a period of time with the score and completion status of each trainee.
    • Attendance Report - Lists all attendees and the time they spent for each meeting room, virtual classroom, and Seminar room for a given date range.
    • All Cost Center Usage - Details cost center members' activity and meetings billed to the cost center for all cost centers for a given date range.
    • Peak Concurrent Users Per Day - Shows peak concurrent users per day for a given date range.

Miscellaneous improvements and changes

  • A new access type is now available to Hosts during room creation –“Only registered users and account members may enter the room”. This lets a Host invite all account members to the room.
New access option

  • HD Video slot – In grid mode, Hosts can now change the video feed (from live feeds) to be displayed in HD.
  • By default, the HD Video feed slot is given to only Hosts and Presenters. The first Host or Presenter to turn on the video in HD-enabled room is given the HD video slot.
  • HD video parameters optimized for better performance and quality.
  • Selecting 'Use Predefined size' in Event template components now shows the size that will be used.
  • HTML-based user management control enhanced to allow administrators to view user details and edit user group membership. 
  • In chat pod, Hosts are now shown a warning message when the chat pod text is approaching the maximum retention limit to take chat backup.
  • 'Recordings Usage Report' shown in System Usage Report section in Connect Central has been deprecated. This report showed server side MP4 conversion usage, which was deprecated in 9.5 release.
  • Logo image is shown on the login page only when a custom logo has been uploaded by the account administrator.
  • Now License Agreement is not shown during Connect server installation.
  • Improved performance of 'Seminars by sessions' report.
  • Tomcat version upgraded to 9.0.19.
  • JRE version upgraded to 1.8.0_212.
  • Other smaller improvements and fixes to various known and customer-reported issues.

What's New in Adobe Connect 10.1

HTML Client improvements

The HTML client includes the following changes for an improved user experience:

  • Video pod: The video displayed in the Video pod is optimized to suit the user device. Based on the display area of a particular device, the layout of the Video pod is adjusted for an improved video experience.
  • Chat pod: The Chat pod text is displayed in grey font. The system does not select any font color by default. 
  • Meeting room: Participants who join a meeting using the HTML client on Firefox or Edge browsers now have the option to open the meeting room in the browser or the desktop application.
Open meeting room

  • If participants select the Remember my choice in this browser option, the system remembers the choice for future launches from the same browser. Participants can also reset launch preferences to enable both choices to be displayed again during launch. However, this option is visible only if the cookie/preferences are set for the browser.
Reset launch preferences

  • Meeting room menu bar speaker menu: Tooltips for the menu items are more descriptive. Icon states for Mute Attendees and Mute All Sounds are changed for easier differentiation.
Tooltips for meeting room menu items

Login screen improvements

The login screen components are streamlined to reduce load time. You can customize the login screen, if necessary.

Login screen improvements

 Here is a list of changes:  

  • Reduced recommended banner size for faster login screen load times
  • Customizable font color for default text in login/password text boxes
  • Customizable font color for login screen text
  • Updated logo sizes and default display

Connect Central web application improvements

  • UI improvements to check box and text block type event registration questions.
UI improvements

What's New in Adobe Connect 10

HTML client for participants

Adobe Connect now includes an HTML-based meeting client for desktop participants. The new client provides a more responsive and accessible experience for participants who join Adobe Connect meetings, virtual classrooms, or webinars.

HTML Meeting Client
HTML Meeting Client

With the HTML client, participants can seamlessly join a meeting, virtual classroom, or webinar with their web browser. They need not download any additional software. Inside of the HTML client, users can view shared screens, interact with notes, leverage VoIP in the form of both transmitting and receiving audio, and view shared live video. Users can also participate in polls, chat, and Q&A.

In addition to being able to join via the HTML client, participants can continue to join through the previously supported methods: the Adobe Connect desktop application and the Adobe Connect Flash-based browser client.

The HTML client supports the most commonly used features for attending and participating in meetings, virtual classrooms, or webinars. However, the HTML client in its current form does not contain every capability that the other Adobe Connect meeting clients possess. For more information on what is supported, see Adobe Connect Capabilities in HTML Client.

Account administrators and room owners can choose whether to enable or disable the HTML client for participants at the account or room level. For more information on how to enable these settings, see Enabling Adobe Connect HTML Client.

HD Video

A new HD (720p) option is now available when setting your video quality in Adobe Connect 10.

HD video
HD video

For more information on this feature, see Share HD video from webcam.

Single Sign-On (SSO)

Adobe Connect 10 has out-of-the-box single sign-on (SSO) capabilities to link accounts with third-party SAML 2.0 based identity providers (IDP). This feature greatly improves the entrance and security workflows when accessing one’s account.

For more information on this feature, see Enabling single sign-on in Adobe Connect.

Miscellaneous Improvements

  • New Login Page experience.
Login page

  • UI improvements to the Adobe Connect desktop application
  • The Chargebacks and Event Leads Generated pages in Adobe Connect Central have been redesigned in HTML5.
  • Option to add check box question as a type of Registration question in Event Manager
  • Option to add text block supporting some HTML elements in Registration questions in Event Manager

What's New in Adobe Connect 9.8

You can now select a connected speaker using the new Select Speaker option in the Audio Setup Wizard. The wizard is available in the Meeting menu from inside a meeting room and from the pre-meeting test page when Adobe Connect application for Windows is installed.

Select speaker when configuring audio using the wizard
Select speaker when configuring audio using the wizard

When recording a meeting, if the audio is disabled, you can now easily enable it by selecting Turn On Audio Conference. Alternatively, you can record the meeting without audio by clicking Record Without Audio.

Turn on audio conference when recording without audio
Turn on audio conference when recording without audio

Tomcat is upgraded to version 8.0.50. JRE is upgraded to version 1.8.0_162.

What's New in Adobe Connect 9.7.5

Adobe Connect application for desktop improvements

  • Support for optional Start Menu and Desktop shortcuts (Windows only). Users can opt to create or not create Start menu and desktop shortcuts while installing Adobe Connect application for Windows. This option is available in both Windows installer for users and MSI installer for administrators.
  • Ability to select an audio output speaker in meeting (Windows only). Users of Adobe Connect application for Windows can choose an audio output device from the meeting room. This option is not available from the Adobe Connect Flash client for browsers or in the Adobe Connect application for Mac.
  • Option to remember a user session in the Adobe Connect application for a computer. Users can choose to allow the Adobe Connect application to remember their session on a computer. While a session is active, users need not re-enter login credentials when joining a meeting from the Adobe Connect application for desktop .
  • Open a new application session using the Ctrl + N shortcut (Windows only). Users can launch a new session of the Adobe Connect application by pressing the Ctrl + N shortcut keys while using the Adobe Connect application for desktop .
  • PPT content support in the Adobe Connect application. Users can open a shared PPT content directly from the Adobe Connect application home screen by entering the content URL.
  • Users can join a meeting room by double-clicking the meeting from the Recents or the Favorites list in the Adobe Connect application for desktop .
  • Users can clear all items from the Recents and Favorites list in the Adobe Connect application for desktop .
  • The Adobe Connect application for desktop auto-populates the last-visited Adobe Connect meeting's domain URL in the home screen. Users can join a meeting by entering only the meeting room name from the Adobe Connect application home page.

For more information, see the following pages:

Connect Central web application improvements

  • The Audio Profiles setup page in Adobe Connect Central has been redesigned in HTML5. Users can create new or edit existing audio profiles. 
  • From Adobe Connect Central Home Page > My Recordings tab, users can go to recording details screen from the recording list.
  • From Adobe Connect Central Home Page, users can access the old experience, which includes the older Calendar Control, My Training, Training Catalog, My Meetings and Resources tabs. 
  • From Adobe Connect Central Home Page > My Meetings tab, users can access the newly added Start date column.
  • From Adobe Connect Central Home Page > My Meetings tab, users can filter the meetings created by them through a newly added filter.
  • From Adobe Connect Central Home Page > My Recordings tab, users can access recording details from the recordings list.

For more information, see Adobe Connect Central home page.

Miscellaneous improvements

  • AEM upgraded to version 6.2 SP1.
  • Support for the new Adobe Presenter 7 content is discontinued. An error message appears while attempting to upload content created using Adobe Presenter 7 or an earlier version.
  • Seminar room deletion also deletes the associated Event.
  • MSI installation is complete without the need to log off and re-login.
  • MeetingOne adapter upgraded.
  • JRE upgraded to version 1.8.0_152
  • Tomcat upgraded to version 8.0.47

What's New in Adobe Connect 9.7

Adobe Connect application for desktop

Adobe Connect 9.7 offers an application for desktop that is available for both Microsoft Windows and Apple Macintosh users. Now you can easily join and manage meetings from your desktop. The Adobe Connect application is a stand-alone application that replaces the old add-in. With the new Adobe Connect application, users do not need Adobe Flash Player installed or enabled in browsers to join or conduct meetings.

The new stand-alone application is available to all users. Also, users who have Adobe Flash fully enabled in their browser, can continue to attend sessions in browsers.

Using the Adobe Connect application, users can bookmark frequently visited rooms and view the history of recent meetings. For more information, see Adobe Connect application for desktop.

Adobe Connect desktop application for Windows

Enhanced diagnostics and pre-meeting tests

Users can now run pre-meeting diagnostic tests to check if their system meets the requirements necessary to attend an Adobe Connect session without using Flash in their browsers. The test prompts  users without Flash to install the new application in advance.

For users using Adobe Connect’s built-in Voice over IP (VoIP) features, the new test page has an option to pre-configure and test microphones and speakers before they join a meeting. For more information, see Adobe Connect diagnostic test.

Adobe Connect pre-meeting diagnostic test page

Adobe Connect Central home page in HTML5

The Adobe Connect Central home page has been redesigned using HTML5. Users can seamlessly find and manage meetings, recordings, and training catalogs without enabling Adobe Flash Player. Users can find the recordings created by them or shared with them, directly from the home page. For more information, see Adobe Connect Central home page.

Adobe Connect Central home page in HTML5
Adobe Connect Central home page in HTML5

MSI installer for the Adobe Connect application

Adobe Connect 9.7 includes a new MSI installer for the Adobe Connect application for desktop. Administrators can manage the enterprise-wide distribution and deployment of the Adobe Connect application using SCCM.

The MSI installer for IT administrators can be downloaded from: http://www.adobe.com/go/Connectmsi. For more information, see Install Adobe Connect application for desktop.

What's New in Adobe Connect 9.6

Breakout room enhancements

The Presenter Only Area remains open when starting a Breakout session. This allows the Hosts to retain the pods available in the POA during the Breakout session. When the attendees are in breakout rooms, the Hosts can continue to work with the pods they opened in POA. See Create and manage breakout rooms for more information.

Engagement Dashboard in meetings

Hosts and Presenters can use the Engagement Dashboard to view participants’ attention and interactivity levels in a session. Now the Dashboard is available for Meetings without the need for Events or Training modules. See the article View meeting reports for more information.

Install the latest Help

An archive of the how-to help articles is now hosted at www.adobe.com/go/AdobeConnect_Offline_Help for on-premise customers. Administrators can download and update the local help files so their users get the latest help content.

Java 8 support

Adobe Connect 9.6 now supports Java 8 to continue to provide a secure experience to its customers. Java 7 is no longer supported and further security patches will not be available.

What's New in Adobe Connect 9.5

Adobe Connect 9.5 comes out with a new, refreshing logo that replaces the existing logo. It is the first thing you notice when logging in to Adobe Connect.

New logo of Adobe Connect
New logo of Adobe Connect

Meeting-related enhancements

Offline recordings in MP4 format

Adobe Connect 9.5 onwards, the conversion to MP4 format happens directly on the user's machine and there is no server-side queuing. You can control the quality and the size of the final output file using the available settings.

Options to convert a recording to offline MP4 format.
Options to convert a recording to offline MP4 format.

The actual resolution of the output MP4 file depends on the screen size and the supported resolution of the machine used to create the offline recording.

See Record and playback Adobe Connect meetings for more information.

Smarter Video pod

The Filmstrip mode is enhanced to ensure a better webcam video experience inside Adobe Connect. Filmstrip mode is especially useful when many users share their feed and the active speaker is in the focus. Adobe Connect 9.5 onwards, the Video Pod better recognizes the visible feeds and automatically pauses the feeds not visible to a user. This change translates in to lesser bandwidth and processing power requirements improving the overall quality of the meeting experience. When the user shuffles the feeds and brings in view the previously hidden and paused streams, Adobe Connect 9.5 automatically starts playing the now visible feeds.

New meeting connection status icon

The meeting connection status icon, found in the upper-right corner of a meeting room is redesigned () to indicate the quality of the available network connection. It depicts the meeting room connectivity status.

See Adobe Connect meeting room basics for more information.

Virtual Classroom-related enhancements

Support for Adobe’s HTML5 content

Virtual Classroom users can now share the HTML content created using Adobe Captivate and Adobe Presenter as long as they use the add-in. The user experience to share content remains at par with other content types in the Share Pod, as this content type supports syncing, quizzes, and recording, and the supported reporting capabilities.

A few requirements to use this functionality are:

  • Adobe Connect 9.5 supports the HTML content published via Adobe Captivate 9 or later and Adobe Presenter 11 or later.
  • The HTML content is supported only in Virtual Classrooms.
  • The Presenter sharing HTML content in a VC and the attendees consuming HTML content in a VC must install the Adobe Connect add-in only once.

To use HTML content in a VC, all attendees are required to upgrade to the latest add-in. Adobe Connect prompts users to download the add-in when HTML content is shared.

Notifier to Hosts and Presenters when sharing HTML content in a VC
Notifier to Hosts and Presenters when sharing HTML content in a VC

Note:

To avoid a prompt in the middle of a VC session, pre-install the new add-in.

The Adobe Connect notifier prompts the Host or the Presenter sharing HTML content, to check if all users in the classroom are ready to view the shared HTML content. Users who cannot view the shared HTML content are marked in the Attendee Pod with  icon against their name. The components required to display the shared HTML content automatically downloads. Participants are able to view the shared HTML content in some time. The automatic download of the required components is a one-time activity that happens without any intervention required by the user. Similarly, Adobe Connect automatically downloads the required components when a user attempts to view, for the first time, a VC recording with HTML content shared in it.

The Virtual Classroom email notification now includes instructions and the add-in download link for attendees to prepare for the session in advance. You can modify these email notifications and the instructions as required.

See About Adobe Connect courses and curricula for training for more information.

Reporting-related enhancements

Adobe Connect 9.5 offers two new reports that allow Administrators to understand the usage of their Adobe Connect accounts. These reports are part of the System Usage reports in the Reports tab. You can download either report in CSV format for further analysis.

The Meeting Sessions Usage report provides a summary of Meeting, Seminar, or Virtual Classroom sessions that happened over a user-defined period and provides start and end time, duration, session type, total and peak participants, and so on.

The Meeting Usage report provides a summary of meeting activity over a period. For each date, it provides Peak Concurrent Meeting users and Total User Minutes.

See Generate usage reports in Adobe Connect Central for more information.

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