Troubleshooting & help

Download & install

You can download Dreamweaver from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install Dreamweaver and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you stop your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Common tasks

Learn how to import and export all site settings, including FTP connection settings, from one machine or installation of Dreamweaver to another.

Responsive websites

Watch this video tutorial to learn how to use Bootstrap templates to quickly build a responsive website. You can get more details about creating Bootstrap documents in this article.

Try the solutions in this troubleshooting guide for Device Preview to resolve the issue.

Use Real-Time Preview to get the most accurate depiction of what your page will look like in a web browser. Learn more in this article on previewing pages.

Read this troubleshooting article if Real-Time Preview does not work in Dreamweaver.

Common issues

Click here to learn how to unblock Dreamweaver's access to other apps in macOS 10.14 Mojave release. 

Restoring the preferences files can often resolve unexpected behavior and errors. Also, try the solutions in this troubleshooting guide for Dreamweaver, which can help resolve various issues.

You could have an issue with the SSH passphrase not being supported while cloning a repository or maybe you're facing an Xcode popup issue if you're using a Mac.

Learn how to resolve the SSH passphrase repository cloning issue or work around the Xcode popup.

Follow the solutions in this troubleshooting guide to resolve JavaScript errors in Dreamweaver.

Try the solutions in this DIY troubleshooting kit to resolve common issues with Dreamweaver.

You can install extensions and add-ons for all Creative Cloud apps through the Creative Cloud destop app.

Community

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