Fixed issues

  1. Adobe XD User Guide
  2. Introduction
    1. What's new in Adobe XD
    2. Common questions
    3. Design, prototype, and share with Adobe XD
    4. System requirements
      1. Hardware and software requirements
      2. Adobe XD, Big Sur, and Apple silicon | macOS 11
    5. Workspace basics
    6. Change app language in Adobe XD
    7. Access UI design kits
    8. Accessibility in Adobe XD
    9. Keyboard shortcuts
    10. Tips and tricks
    11. Changes to XD Starter Plan
  3. Design
    1. Artboards, guides, and layers
      1. Get started with artboards
      2. Use guides and grids in XD
      3. Create scrollable artboards
      4. Work with layers
      5. Create scroll groups in XD
    2. Shapes, objects, and path
      1. Select, resize, and rotate objects
      2. Move, align, distribute, and arrange objects
      3. Group, lock, duplicate, copy, and flip objects
      4. Set stroke, fill, and drop shadow for objects
      5. Create repeating elements
      6. Create perspective designs with 3D transforms
      7. Edit objects using Boolean operations
    3. Text and fonts
      1. Work with drawing and text tools
      2. Fonts in Adobe XD
    4. Components and states
      1. Work with components
      2. Work with nested components in Adobe XD
      3. Add multiple states to components
    5. Masking and effects
      1. Create a mask with shapes
      2. Work with blur effects in XD
      3. Create and modify gradients
      4. Apply blend effects
    6. Layout
      1. Responsive resize and constraints
      2. Set fixed padding for components and groups
      3. Create dynamic designs with stacks
    7. Videos and Lotties
      1. Work with videos in XD
      2. Work with Lottie animations in XD
  4. Prototype
    1. Create interactive prototypes
    2. Animate prototypes
    3. Object properties supported for auto-animate
    4. Create prototypes with keyboard and gamepad
    5. Create prototypes using voice commands and playback
    6. Create timed transitions
    7. Add overlays
    8. Design voice prototypes
    9. Create anchor links in Adobe XD
    10. Preview designs and prototypes
    11. Create prototypes with videos in XD
  5. Share and export
    1. Share selected artboards
    2. Share designs and prototypes
    3. Work with prototypes in XD
    4. Coedit documents shared with you
    5. Create shareable links
    6. Review prototypes
    7. Work with design specs
    8. Share design specs
    9. Inspect design specs
    10. Navigate design specs
    11. Review and comment design specs
    12. Export design assets
    13. Export and download assets from design specs
  6. Design systems
    1. Design systems with Creative Cloud Libraries
    2. Work with document assets in Adobe XD
    3. Work with Creative Cloud Libraries in Adobe XD
    4. Migrate from linked assets to Creative Cloud Libraries
    5. Work with design tokens 
    6. Use assets from Creative Cloud Libraries
  7. Cloud documents
    1. Cloud documents in Adobe XD
    2. Collaborate and coedit designs
  8. Integrations and plugins
    1. Work with external assets
    2. Work with design assets from Photoshop
    3. Copy and paste assets from Photoshop
    4. Import or open Photoshop designs
    5. Work with Illustrator assets in Adobe XD
    6. Open or import Illustrator designs
    7. Copy vectors from Illustrator to XD
    8. Plugins for Adobe XD
    9. Create and manage plugins
    10. Jira integration for XD
    11. Slack plugin for XD
    12. Zoom plug-in for XD
    13. Share prototype from XD to Behance
  9. XD for iOS and Android
    1. Preview on mobile devices
    2. Adobe XD on mobile FAQ
  10. Troubleshooting
    1. Known and fixed issues
      1. Known issues
      2. Fixed issues
    2. Installation and updates
      1. XD appears as not compatible on Windows
      2. Error code 191
      3. Error code 183
      4. Issues installing XD plugins
      5.  Prompt to uninstall and reinstall XD on Windows 10
      6. Issues with preferences migration
    3. Launch and crash
      1.  XD crashes when launched on Windows 10
      2.  XD quits when you sign out of Creative Cloud
      3. Issue with subscription status on Windows
      4. Blocked-app warning when launching  XD on Windows
      5. Crash dump generation on Windows
      6. Crash log collection and sharing
    4. Cloud documents
      1. Issues with XD cloud documents
    5. Prototype, publish, and review
      1. Unable to record prototype interactions on macOS Catalina
      2. Issues with publish workflows
      3. Published  links do not appear in browsers
      4. Prototypes do not render correctly in browsers
      5. Commenting panel suddenly showing up on shared links
      6. Unable to publish libraries
    6. Import, export, and working with other apps
      1. Import and export in XD
      2. Photoshop files in XD
      3. Illustrator files in XD
      4. Export to After Effects from XD
      5. Sketch files in XD
      6. Third-party apps not visible in Export

We heard you! We have been hard at work fixing issues in the latest release of XD.

fixed issues

Got feedback? Visit our feedback portal.

Interested to know about the new features? Check out What's new in XD.

XD 2021 (version 42.1.22)

 [Windows] XD becomes non-responsive and crashes when you drag an open local document to another monitor.

 [Windows] You developed a plugin and opened a new document. When you open the new plugin panel, click its password field, and then click the canvas, XD crashes.

 [Mac and Windows] When your computer is offline, you open XD and create a cloud document. From File > Save As, when you rename it, the new name doesn't reflect on the document.

 [Mac] XD crashes when your computer is woken from sleep mode.

XD 2021 (version 41.1.12)

 [Windows] After installing Zeplin, it doesn't appear in File > Export.

 [Windows] One coeditor is on Windows and the other on macOS, and both go offline. If the coeditor on Windows is the last to come back online, then the coeditor on Windows sees  a version conflict dialog instead of a merge document conflict dialog.

 [Windows] XD crashes when using second monitor.

 [Mac] When you try to install any XD plugins on an Apple silicon machine by going to Plugin > Add Plugin, you get error code 7.

 [Windows] After upgrading to XD 41, when you try to open XD files, you get the error message that r.states is not iterable.

 [Windows] When you connect PlayStation 5 controller via Bluetooth to your machine and wire artboards, the PlayStation gamepad doesn't work.

 [Windows] In Prototype mode, when you wire an interaction with Keys & Gamepad trigger, undo and redo operations are getting disabled.

 [Windows] After connecting a gamepad, in Prototype mode, when you set the destination for the Keys & Gamepad trigger, the wiring on canvas doesn't reflect the destination.

 [Windows] You create two artboards with at least one object. In Prototype mode, you select the first artboard and wire an interaction to the second artboard with Keys & Gamepad trigger. Then, when you select the second artboard, the Key field shows the same value as that of the first artboard.

 [Windows] When you open a large local document in XD, you get an error that r.states is not iterable, forcing you to close the document.

 [Mac] XD crashes when you open multiple documents (15-18 documents) at the same time from the Cloud documents tab on the Home screen.

 [Windows] In Prototype mode, with Keys & Gamepad trigger, when you use Shift or Control keys in the Key field, artboard transition does not work.

 [Mac and Windows] On every user switch of Creative Cloud desktop app, when you launch XD 40 for the first time and go to Plugins > Manage Plugins, you get XD Marketplace instead of Creative Cloud Marketplace. 

 [Windows] XD crashes on launch with Concrt140_app.dll error.

 [Mac and Windows] Inner shadow is not symmetrical when X or Y coordinate value is zero.

Fixed issues in earlier releases

 [Mac] XD freezes when you select artboards in the Prototype mode.

 [Windows] Plugin screen goes blank when you open it from Plugins> Browse/Manage.

 [Windows] Shareable link is not getting generated when you click the share icon in the Design mode to share selected artboards.

 [Mac] When you try to do a Save As on a coediting document, you get error 5415.

 [Mac and Windows] In a coediting session, you are a collaborator and goes offline when a bitmap image is loading in the document. When you come back online, it still shows loading even after accepting changes.

 [Mac and Windows] In a coediting session, you are a collaborator. If the document creator imports bitmap images into a Repeat Grid and resizes it, you see an empty container in addition to the expected empty container.

 [Mac and Windows] When XD is updated to version 38, exported files from NCP do not show text when previewed in browser. 

 [Mac and Windows] XD crashes when a user comes back online without making offline edits to a document. 

 [Mac] When XD quits and starts while a plugin panel is open, the panel parts do not draw.

 [Mac] Plugins in PMP load even when they are disabled or not compatible.

 [Mac and Windows] When a new asset is added to a source file in libraries and the user taps the update button, the button does not dismiss.

 [Mac and Windows] XD Home Screen performance issues.

 [Mac and Windows] When the color in a published document is edited from solid to gradient, it shows a broken red badge in user's document asset panel. 

 [Mac] Feature tooltips for CC libraries and scroll groups are missing.

 [Mac and Windows] When a user opens a Sketch file in XD, the character styles from the file are not applying. 

 [Mac and Windows] Error 2162 when a user drags and drops a large image into a repeat grid cell made of a close path in a live editing document.

 [Mac and Windows] XD performance degrades when machine is connected to a network without internet.

 [Mac and Windows] When a collaborator is removed from sharing list while editing a document, instead of receiving the "document unavailable" modal, the collaborator is put offline.

 [Windows] XD crashes as soon as it is launched.

 [Windows] XD crashes with the error: EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

 [Mac and Windows] In a coediting session, if all users were offline and then later go online, XD shows error 2158 for all users and cannot reopen the document.

 [Windows] In a coediting session, when collaborator goes offline and then later goes online, owner's XD crashes.

 [Windows] In a coediting session, XD crashes when you go online without making any changes offline.

 [Mac and Windows] If you are offline, and attempt to quit XD after closing a coediting document, XD hangs.

 [Windows] When you close a coediting document and quit XD, and then reopen the document, the crash reporter dialog shows up. The crash happens when you quit XD.

 [Windows] XD crashes on collaborator's machine when owner works on stack components.

 [Mac] XD crashes on collaborator's machine when owner deletes the coediting XD document from the Creative Cloud desktop app.

 [Windows] XD freezes every time a change is made.

 [Mac] Error 2163 occurs when you reopen a consume file after publishing a library during coediting session.

 [Windows] During a version upgrade conflict session, XD crashes when a user opens a coediting document in the new XD version.

 [Mac and Windows] Adobe XD polling in Community Platform APIs for starter user is causing heavy load.

 [Mac] Error 5004 occurs when you try to save and then cancel a coediting document. 

 [Mac and Windows] Saved file in XD 30 version shows incorrect document name in XD 35 version.

 [Mac] The Export dialog for PDF format shows "Save selected assets as" in a truncated form. 

 [Mac] Critical failure error still occurring with 34.4.12. 

 [Mac] XD freezes or crashes while opening certain cloud and local files.

 [Mac] XD goes in to not responding stage while opening XD cloud files. 

 [Mac and Windows] When you open a file that needs to undergo an offline push, XD triggers a file save before the file is done and error 2163 occurs.

 [Mac] While coediting, error 5010 occurs and the data is lost. 

 [Mac and Windows] XD hangs when you open attached file in 34.1.12.10.

 [Mac] After updating to XD 34 version, a file either takes too long to open or does not open.

 [Mac] When a coedit enabled source file is published as a library, linked assets in consume file still refer to the cloud document instead of the library.

 [Mac and Windows] In some share interfaces, link to upgrade free account is missing.

 [Mac and Windows] After upgrading to XD 34, some coediting documents created in old XD versions throw error 2143 when opened.

 [Mac] If you are signed out of your Adobe ID and restart XD, XD crashes.

 [Mac] When you select all components in the Asset panel, right-click, and choose Make local, XD throws an exception.

 [Mac] When dragging a component from a published document library to canvas, XD becomes unresponsive. Component does not appear for a long time.

 [Windows] During a coediting session, when the first user makes changes, the second user can't see the presence dialog. That causes the second user to continue working on the document without updating it.

 [Mac] When more than 15 people edit a coediting document at the same time, error 2143 occurs on Mac 10.14.6.

 [Mac and Windows] When a collaborator opens a coediting document, it shows a message that it's syncing but fails to open.

 [Mac] On macOS 11 (Big Sur Beta), grid drop-down list is not centered and causes the top and right edges to be cut off.

 [Windows] Opening a document after upgrading to XD 33.1.12 causes XD to crash.

 [Mac and Windows] Reset to main state on a nested instance throws an exception in some scenarios.

 [Mac] On macOS 11 (Big Sur Beta), when exporting XD assets, progress bar does not appear correctly.

 [Mac] Link badge on canvas does not update when the linked component in the Document assets panel is updated.

 [Mac] Coediting fails to resume on coming back online.

 [Mac and Windows] Coediting is disabled when non-alpha user comes back online.

 [Mac] Shortcut for Share Tab (⌥/ Alt+3) causes conflict while typing # symbol in UK keyboard.

 [Mac and Windows] Auto-animating scroll groups crashes XD.

 [Windows] Error - 1 when design specs are shared for development.

 [Mac and Windows] When stack is enabled on a master component, its linked instance is overridden.

 [Mac] Deleted tab on XD Home screen doesn't show any item when all cloud documents are deleted.

 [Mac and Windows] Cloud Documents tab on XD Home screen shows buffering status even when all documents are deleted.

 [Mac and Windows] You create a coediting document on XD and upgrade XD. You open this document offline, and later when it turns online, convert an object to path. If collaborator too opens the previous version of the document offline, later when it turns online, both yours version and collaborator's version are still out of sync.

 [Windows] You create a coediting document on XD 30.3 and upgrade to XD 32.0. You open this document offline, and later when it turns online, convert an object to path. If collaborator too opens the previous version of the document offline, later when it turns online, upon clicking Retry, collaborator gets 2161 error. When you reopen the document, you too get 2161 error.

 [Mac] Memory usage spikes up when canvas is resized. With Radeon graphics card, canvas turns red; with other graphics cards, a message "Your system has run out of application memory" pops up.

 [Mac and Windows] When you run a rename regex plugin on an object in a coediting document, if your collaborator's system locale is different, both your version and collaborator's version go out of sync.

 [Mac and Windows] Some performance issues while syncing the documents in a coediting session.

 [Mac and Windows] Disabled inherited interactions get enabled when the document is saved and reopened.

 [Mac and Windows] Closing a document after undo and redo operations does not save the redo operation.

 [Windows] Lag when copying a component.

 [Mac and Windows] In a repeat grid, when grids are resized, only component bounds actually get resized.

 [Mac and Windows] When owner renames a coediting document from a folder within the Cloud documents tab on XD, owner and collaborator document versions are not in sync.

 [Mac and Windows] Disabled inherited interactions get enabled when symbol states are optimized.

 [Mac] Publishing of design specs with assets is stuck at 0%.

 [Mac and Windows] On Assets Web, moving a document into a folder having another document with the same name doesn't give correct error message. 

 [Windows] If cloud documents are created while the machine is offline; and when XD is restarted, machine is online again, the Recent section on XD Home show these documents as blank preview or they get renamed back to "untitled".

 [Mac] After inviting people for design reviews, owner gets the Invite Status message; but this message doesn't go away when switched back to the Design tab from the Share tab.

 [Mac and Windows] When changes for conflict resolution are accepted, cloud documents are still marked as conflicted in Cloud documents tab on XD, even though the Deleted tab shows the conflicted version.

 [Windows] If XD (24) is not closed, and you sign in to the Creative Cloud desktop app, a few minutes later it gets signed out automatically.

 [Windows] Cloud documents tab on XD shows only the first row of documents when machine goes online after being offline.

 [Windows] After deleting a document from Assets Web, Cloud documents tab on XD still shows it.

 [Windows] If after deleting a newly created document, the machine goes offline, the Deleted tab on XD doesn't show the message "You're disconnected".

 [Mac and Windows] Filename of renamed document doesn't get updated in the Cloud documents tab on XD until tabs are switched. 

 [Mac and Windows] Few documents are not restored if you attempt to restore all the documents in the Deleted tab on XD.

 [Mac and Windows] If there are more than 16 documents in the Cloud documents tab and if you attempt to delete all of them, 16 random documents get deleted.

 [Mac and Windows] If you attempt to restore a deleted document with a conflict, the document shows as restored even if it wasn't.

 [Mac] If multiple cloud documents are open and autosaved, and then when you sign out from any document, review changes dialog appears.

 [Mac and Windows] If a document is open on two machines and then deleted from one of them, when you restore the document, the document can't be opened. Also, the Cloud documents tab shows two copies of it.

 [Mac and Windows] Sometimes, when you attempt to delete or restore multiple documents all at once, they fail.

 [Mac] Permanently deleting cloud documents from the Deleted tab on XD doesn't show any confirmation message; and the documents still show in the Deleted tab. They can also be restored from the Deleted tab.

 [Windows] Even when there are deleted documents in the Deleted tab on XD, if the machine goes offline and comes online again, the tab shows the message "You don’t have any deleted files."

 [Mac and Windows] Simultaneous editing of two bitmap images within a component causes an error.

 [Mac and Windows] When one person edits a bitmap image (adds color fill) within a component while the other person simultaneously tries to replace the same image, the first person's edits (color fill) will reflect in the image. When the second person tries to replace the image again (CTRL+ALT +V), an error occurs.

 [Mac and Windows] Some coediting reliability and performance issues.

 [Mac and Windows] XD logo in Adobe ID email notifications is outdated.

 [Windows] If text was in edit mode in a coediting session before the machine switches to sleep mode, an error occurs when session is resumed.

 [Mac and Windows] Cloud Documents Organizer (CDO) might have been enabled for some users in China.

 [Mac and Windows] Undo/Redo actions in the Text editor during a coediting session might cause a document to go out of sync.

 [Mac and Windows] The sign-out notification dialog might not appear even after signing out from XD.

 [Mac and Windows] XD can crash on opening a cloud document in macOS 10.15.5. XD can become non-responsive while "syncing" in macOS 10.15.4 and Windows 10.

 [Mac only] Imported assets can show up with strange filenames.

 [Mac and Windows] An attempt to export a 100MB file might result in an error.

 [Windows only] Click Copy Embed Code for a shared prototype and paste it in the code of a web page. When you open the web page, it scrolls down to the embedded code.

 [Mac and Windows] Local file has linked components/overridden linked components with bitmap images in it. When these bitmap images are copied over to the coediting-enabled document, an error occurs.

 [Mac and Windows] Exporting assets by sharing an XD document using the Development preset might cause some error.

 [Mac only] When you link assets from a source document in a consuming file, some of the imported assets might appear with strange filenames.

The share options, Can Edit/Can Share appear in the Invite to Document menu. 

 [Mac and Windows] The message in the Invite to Document pop-up window still displays Offline coediting as 'coming soon'.

 [Mac and Windows] An attempt to edit an inverted point text (turned 180°) might interrupt a coediting session.

 [Mac and Windows] The toast message doesn't display when you make an in-app purchase from the Welcome screen, with an XD document open.

 [Mac and Windows] Deleting a source file from the Assets panel during a coediting session is causing a sync error.

 [Mac only] Editing a component with states in a coediting session might cause some error. 

 [Mac only] The upgrade link in the Home screen leads to a 404 error page on all languages other than English.

 [Mac and Windows] When two coediting users install Whiteboard plugin and use it to add artboards and elements to a document with several assets, the Windows client might face an internal error. The error can cause the document to get out of sync with your collaborator.

 [Mac and Windows] An error might occur during an attempt to link assets with another cloud document in a coediting session.

 [Mac and Windows] A text object with a long name (more than 150 characters) in the Layers panel can result in an error.

 [Mac only] A coediting session with multiple collaborators can result in "Error 2154" requiring you to close and reopen the document. 

 [Mac only] When you copy and paste multiple artboards containing linked assets in a coediting document, "Error 2162" might appear requiring you to close and reopen the document.

 [Mac and Windows] When you create a duplicate XD document, continue making edits to the master component in the original document, then copy and paste the updated component to the duplicate document, the pasted instance can become corrupt.

 [Windows only] Closing and then reopening a cloud document with coediting enabled might result in error 47 –
cannot open the file from Cloud Documents.

 [Mac and Windows] When you create a duplicate XD document, continue making edits to the master component in the original document, and then copy and paste the updated component to the duplicate document, the pasted instance can become corrupt.

 [Windows only] Closing and then reopening a cloud document with coediting enabled might result in error 47 –
cannot open the file from Cloud Documents.

 [Windows and Mac] When you import a document from Sketch, some of the components might appear corrupted and marked as invalid.

 [Mac only] A hash mismatch error can occur when you resize linked graphics inside components, and propagate those changes to instances with overrides unlinking the graphics.

 [Mac and Windows] The overrides on an inactive state in a linked nested component can be lost when you switch between the states.

 [Mac and Windows] Changing the top or left bounds on a source master component can leave the bounds offset from the content on a linked component.

 [Mac and Windows] When you edit the master shape component by adding a box on top of the component, and update the instance in a consuming document, the bounding container in the instance might go out of line.

 [Mac and Windows] The overrides on an inactive state in a linked nested component might be lost when you edit the parent component in the source document.

 [Mac only] A consuming document containing many linked component instances might fail to autosave after clicking Update All.

 [Mac and Windows] When you open a document with coediting enabled, make edits locally, and then discard the unpublished changes, a message "Something went wrong" might appear requiring you to close and reopen the document.

 [Mac and Windows] The Update button in a consuming document keeps coming if the source document has audio files added.

 [Windows only] XD randomly crashes while launching or editing a cloud document.

 [Windows only] Saving a file after editing components might result in Error 49.

 [Windows only] XD crashes when you select a preset, create a component, and add a fill color to the Assets panel.

 [Mac and Windows] Adobe enterprise accounts might be unable to access a private prototype link shared with them from another Adobe enterprise user.

 [Mac and Windows] When a coediting user immediately closes the XD document while the initiator is still making some changes, the "Saving" dialog box appears. The dialog does not close even after the pending changes are copied over.

 [Mac only] XD crashes when a user enables coediting,  double-click an object in edit mode, and disconnects the network.

 [Mac and Windows] The Live Editing Client creates a connection timeout issue even when data is streaming.

Got an idea to make XD better?

Have feedback? We're all ears.

Report issues on the Adobe XD support community.

Curious about new features in XD?

Explore them from the New features summary.

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