Quit InDesign.
Last updated on
18 October 2022
Issue
When you open HEIF or HEIC files in InDesign, you may see one of the following messages:
- Additional non-Adobe software is needed to open .heic or .heif files. Install the required HEVC codec to open this file.
- The file sample.heic or sample.heif is in a format not supported in InDesign. Please select another file.
Note:
Canon HEIF or HEIC Files are not supported. Use raw files from Canon cameras for best results.
Solution: Install HEIC or HEVC codecs
To successfully import HEIF or HEIC files, download, and install both the HEIF and HEVC Extensions directly from Microsoft.
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Get the HEIF Image Extensions - The HEIF Image Extension enables Windows 10 devices to read and write files that use the High Efficiency Image File (HEIF) format.
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Buy the HEVC Video Extensions - Play High Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device.
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Restart InDesign and try importing your HEIF or HEIC file.
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