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End of service for Adobe Muse
As Adobe continues to refocus on developing products and solutions that provide our customers with the most value, we are now announcing the end of technical support for Adobe Muse CC, beginning March 26 2020.
Adobe is committed to delivering exceptional software and services to our customers. It is in our nature to innovate and try new things, and it was in this spirit that we started developing Adobe Muse eight years ago. While we’ve been deeply committed to the Adobe Muse vision, we’ve come to recognize trends in website creation that have led us to evolve our strategy:
- Designers that are actively engaged in creating complex websites and applications are investing in UX design and prototyping skills while partnering with development teams to bring their designs to life.
- For simpler websites, we’ve seen the emergence of Do-It-Yourself (DIY) website creators that use customizable templates to quickly create responsive websites that can be easily modified by the designer or a client.
We thank our users and want to help them make a smooth transition to other Adobe offerings that can solve their specific needs:
- If you are building complex websites and applications, you can now use Adobe XD. Although XD does not generate web-ready code as Adobe Muse did, XD is an all-in-one solution that allows users to design, prototype, and collaborate with stakeholders and developers to bring their websites to life. For more information, see Adobe XD.
- If you are building a website to showcase your creative work, you can use Adobe Portfolio to create beautiful portfolio websites that can also be connected to the Behance platform. For more information, see Adobe Portfolio.
- If you are building one-page websites, such as photo stories, newsletters, or landing pages, you can use Adobe Spark Page to create beautiful responsive web pages with your own unique brand. For more information, see Adobe Spark.
Frequently asked questions
Creative Cloud All Apps subscribers will be able to use Muse after 26th March 2020. If you are a single app license holder, you will have to move to the Creative Cloud All Apps subscription to continue using Muse.
Yes, the Adobe Muse end-of-service impacts all users.
The Adobe Muse team stopped developing features as of March 26, 2018. Technical support for Muse ended on March 26, 2020.
Yes, if you have a current subscription with Creative Cloud all apps, you should be able to locate Muse in the Older Apps section.
To access Older Apps section, follow the steps given below:
No, the Adobe Muse application will continue to open on your computer. You can continue to edit existing sites or create new websites with the application. However, it is quite possible that web standards and browsers will continue to change after Adobe stops support for the application. After March 26, 2020 Adobe will no longer deliver compatibility updates with the Mac and Windows OS, or fix any bugs that might crop up when publishing Adobe Muse sites to the web.
The Adobe Muse Widget Directory will continue to be updated with current widget availability.
The public Adobe Muse community will be kept open for user-to-user assistance.
Websites built with Adobe Muse will continue to be live on the internet if the sites are hosted on any third-party hosting platform such as GoDaddy or Bluehost (for example). Sites hosted on Business Catalyst will have to be republished to another hosting platform to remain live after March 26, 2021, when Business Catalyst hosting is no longer available. As of July 31, 2020 sites published using Adobe Muse will no longer be editable using the Adobe In-Browser editing solution. For more details, see the Business Catalyst announcement page.
This will be up to the individual widget provider. If you are paying for an annual subscription plan with them you should touch base to see what their official support plans are going forward.
Unfortunately, no. All widgets developed for use with Adobe Muse are only compatible with Adobe Muse.