Open the registry editor. Press Ctrl+R and enter regedit .
Last updated on
Problem
When publishing to Adobe Captivate Prime, you see a blank drop-down under Prime Account, as shown below:
Fix
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Navigate to the registry entry,
HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.0\
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Check for these entries as well.
HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.1\PrimeAccounts
Note:
If the above registry entries are not present, then create the entries manually, which resolves the issue.
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