Troubleshooting instructions to resolve XD plugin installation issues on macOS.


In the XD plugin manager, the available plugins display a warning sign against the Install button and does not install.

Root cause

This error is due to permission issues on /Users/<user name>/Library/Application Support/Adobe.


Follow these steps to resolve the issue:

  1. Open the Finder and  navigate to /Users/<user name>/Library/Application Support/.

    To enable the Library folder (if hidden):

    1. Select the Go menu and choose Home or from the Favorites section in the Finder, select <user name>.
    2. Select the View menu and choose Show View Options.
    3. From the pop-up menu, select Show Library Folder.
    Show Library Folder
    Show Library Folder
  2. Select the Adobe folder and choose File > Get Info.

  3. In the Adobe Info menu, deselect the Locked option within the General section and enter an administrator name and password.

    Locked option
    Locked option
  4. Within the Sharing & Permissions section, select your <user name> and change its privilege to Read & Write. If the privilege is already set to Read & Write, proceed to step 5.

  5. Click the gear icon below the Sharing & Permissions section and choose Apply to enclosed items.

    Gear icon
    Gear icon
  6. Close the Adobe Info menu to cascade the changes.

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