Unable to publish to Captivate Prime

Search
Presenter User Guide

On this page

Applies to: Presenter

在中国购买的 Creative Cloud 产品不含 CC 桌面应用程序中的 Creative Cloud 移动应用程序和在线服务及相关功能。

Note:

Applies to Adobe Presenter 11.1

Problem

When publishing to Adobe Captivate Prime, you see a blank drop-down under Prime Account, as shown below:

Publish

Fix

  1. Open the registry editor. Press Ctrl+R and enter regedit.

  2. Navigate to the registry entry,

    HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.0\PrimeAccounts

    Registry

  3. Check for these entries as well.

    HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.1\PrimeAccounts

    prime_registry

Note:

If the registry entries shown under \Adobe Presenter\11.1\PrimeAccounts do not appear in \Adobe Presenter\11.0\PrimeAccounts, then create the entries manually, which resolves the issue.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy