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Work with content in the Content library

  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Start, attend, and manage Adobe Connect meetings and sessions
    2. Host and Presenter Area in Adobe Connect
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during an Adobe Connect meeting
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Notes, chat, Q&A, polls, and quiz in Adobe Connect meeting
    10. Accessibility features in Adobe Connect
    11. Keyboard shortcuts in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders


How to upload, download, manage, and share content from Content library in Adobe Connect. Know the best practices to upload presentations slides in Adobe Connect.

Content library supported file types

Adobe Connect Content library supports uploading and sharing the following file types:

  • A single PDF file

  • A single PPT or PPTX file

  • A single SWF file

  • A single HTML file

  • A single Adobe Captivate SWF file

  • Adobe Captivate content published through the Adobe Captivate application

  • Adobe Presenter content published through the Presenter plug-in

  • Presenter content packaged as a ZIP file

  • A ZIP file that contains multiple SWF files and extra files (images, XML files, and so on) and a file called index.swf that is loaded first

  • A ZIP file that contains multiple HTM or HTML files and extra files (images, SWF files, and so on) and one file called index.htm or index.html

  • A ZIP file that contains a single PDF file.

  • An FLV file

  • A single image (JPEG, GIF, or PNG)

  • A single audio file (MP3) (Encoder: Nellymoser, Speex, and AAC Decoder: Nellymoser, Speex, AAC, and G711)

  • A single video file (MP4 or F4V) (Encoder Sorenson, H264 Decoder: Sorenson, VP6)

  • MP4 recording of meetings, virtual classrooms, and seminars that can be played on the supported mobile devices.


You can also publish third-party SCORM content to the Content library. Filename for SCORM launch file or references cannot contain '+' character or begin with a number.

Content support in HTML client

In the Connect Central Content library (Content > My Content), you can check if your content is compatible with HTML client through the HTML Compatible column. The value yes in the column indicates that the content is also visible in HTML client. The value Click to find indicates that the compatibility of your content is not automatically or immediately identifiable. You must click Click to find to assess the compatibility.

If you upload new Presenter or Captivate Flash content, Connect HTML client displays a warning message indicating that the content will not be visible to HTML participants. In this case, upload combined (SWF and HTML) content by selecting both as publish format in Captivate.

New Presenter and Captivate content is supported for versions Presenter 11 and Captivate 9 onwards; an error message is displayed for unsupported versions. 

For existing Captivate and Presenter content, Connect displays a warning message indicating that the content is not supported and must be updated with Presenter 11/Captivate 9 or above.

Upload content

Only members of the built-in Authors group with Publish permissions for a specific Content library folder can upload files to that folder.

You can upload new versions of content that exists in the Content library.


If you have Adobe Presenter or Adobe Captivate installed, you can also use the Publish option within those applications to upload content to the Content library. You can also upload content from a Meeting room.

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Upload files to the Content library

  1. In Adobe Connect Central, do either of the following:
    • On the Home tab, select Content from the Create New bar.

    • On the Content tab, click the New Content button.

  2. Under Select Content File, click Browse to locate the file, click its name, and then click Open.
  3. Enter a title for the new content file (required) and a summary (optional) in the Enter Content Information text boxes.
  4. (Optional) Enter a custom URL (if you do not assign a custom URL, the system automatically assigns one).
  5. (Optional) In Summary, enter information about the new content.
  6. Click Save.

    The file is uploaded to the server and appears in the content folder.


    If you attempt to upload a file of an unsupported file type, the Enter Content page reappears with the message “Invalid file format selected.”

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Upload a new version of a file to the Content library

  1. On the Home tab, click Content.
  2. In the Content List, click the content file you want to update.
  3. Click Upload Content.
  4. Click Browse to locate a file in the format specified in the message, click the name of the file, and then click Open.
  5. Click Save.

    The new version of the content is upload to the Content library. To check that the process was successful, find the file in the Content List and check the Date Modified. You can also go to the Content Information page, click the URL, and view the new version of the content.

Uploading AICC content

For Adobe Connect to track scores in quizzes and data, content must be AICC-compliant. To upload AICC content into the Content library, store the files in a ZIP archive and upload it from Adobe Connect Central. Do not upload the content from a meeting room.

Keep in mind the following when you create AICC content:

  • The content package must have an index.htm or index.html file that the server relies on to launch the content.

  • Content must report “Incomplete” on all communications until the user has finished interacting with the content.

  • The content must be able to report either “complete” or “passed” to indicate that the user has finished interacting with the content.

Download files from the Content library

Users who have permission can download Content library files to their computers. If the content is composed of more than one file, it is packaged into a ZIP file.

  1. Click the Content tab.
  2. Navigate to the content file that you want to download.
  3. Click the name of the content file.
  4. Click the Download Content link on the navigation bar.
    The Download Content link is on the information page of the item
    The Download Content link is on the information page of the item


    Depending on your license and your permissions, all the tabs displayed in the top row in Adobe Connect Central may not be visible.

  5. Under Download output file, click the content filename.

    Users who have Manage permission can download a presentation to deploy it on the Internet or distribute it on a CD. You can download the presentation PPT source files or output files. To deploy a presentation, download the output files and extract them.

  6. Save the file to your disk.

Download presentation source files from the Content library

Downloading source files can be helpful if you no longer have your source files for an Adobe Presenter presentation. (It is critical that you do not overwrite the PPT filename extension with a PPC extension; if you do, the file can become unusable.)

Note: The only source files available for download are files that have been uploaded. For example, Adobe Presenter and Adobe Captivate give users the option to upload or not upload source files. If the option to upload source files is not selected, those files are not available for download later.


  1. Click the Content tab.
  2. Navigate to the presentation and click its name.
  3. Click the Download Content link on the navigation bar.
  4. In Download source files, click a file.
  5. Save the file to your disk.
  6. (Optional) In Download output files, click the zip file and save it to your disk.

Creating custom URLs

When you add a piece of content, a new meeting, a new course or curriculum, a new seminar, or a new event, you can create a custom URL for the content. This URL is unique across the entire Adobe Connect account and identifies the content.

How to add a custom URL for content in Connect library
Adding a custom URL

A. Uneditable portion of URL set by your administrator B. Customizable portion of URL 

A custom URL can be used with one piece of content at a time. For example, if you assign the custom URL /yourname to a piece of content, you cannot assign that URL to another piece of content or to a meeting, nor can any other user who shares your account assign that URL to anything. If you delete the content that uses the custom URL, the custom URL becomes available for reuse.

If another user is currently using the custom URL, you receive an error message when you enter the URL. If you want to, you can check with your administrator to see who is using the URL.

Custom URL rules:

  • You cannot edit a custom URL after you create it.

  • You cannot use digits (0 - 9) at the beginning of a custom URL.

  • After the first character, the other characters can be alphanumeric, an underscore, or a hyphen.

  • The URL can have maximum of 60 characters, including the two forward slashes (/) before and after the URL.

  • If you enter any uppercase letters, they are automatically converted to lowercase letters to conform to URL case sensitivity conventions.

  • Do not use any of the following reserved keywords in your custom URL:





































































View content

You can open content for viewing from the Content library. If you have the URL for viewing the file, you can also browse to it directly from any browser window.

View content in the Content library

  1. Click the Content tab at the top of the Adobe Connect Central window.
  2. Browse the Content library, and click a filename to view the associated Content Information page.
  3. Click the URL For Viewing link.

    A new browser window displays the selected file or presentation.

View content in a web browser

  1. Open a browser window.
  2. Enter the URL for viewing the content in the browser URL address box or click a link received in an email.

Send a content URL by email

Every content file in the Content library has a unique URL that lets users view the contents of the file. You can send this URL to other people by email from within Adobe Connect Central.

Adobe Connect creates a unique version of the URL for each email recipient. Compared to pasting the URL in an email, using Adobe Connect Central has these advantages:

  • You can request that Adobe Connect send you a return receipt when an email recipient clicks the web link. You can track who viewed the contents because a unique URL was created for each recipient.

  • Recipients can view the content without having to log in to Adobe Connect. This is true even if the permissions for the content file in the Content library are not set for public viewing.

  1. Click the Content tab at the top of the Adobe Connect Central window.
  2. Navigate to the content file and click its name.
  3. Click Email Link on the navigation bar.
  4. Enter the email addresses for all recipients in the To box on the Email Link page.

    If necessary, separate multiple email addresses with commas to create a unique URL for each email recipient.

  5. Edit the Subject and Message Body text boxes as needed.

    Do not delete the information in the curly brackets (“{tracking‑url}”) in the message body. This placeholder is replaced with the content URL in the email message.

  6. Select Generate a Return Receipt When Content Is Viewed to receive an email notification when a recipient views the content file; otherwise, clear the check box.
  7. Click Send.


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