- Adobe Connect User Guide
- About Adobe Connect
- Getting Started
- Basics
- New host onboarding
- Understand pods in Adobe Connect
- Layouts
- Create and manage Adobe Connect room
- Adobe Connect Central homepage
- Setup and manage audio in Adobe Connect meetings
- Join Adobe Connect meetings using telephony audio
- Backstage
- Broadcast controls- Green room
- Adobe Connect room search
- Share audio/video
- Engagement in Adobe Connect
- Breakout rooms
- Closed captioning
- Recordings
- Session dashboard
- Microsoft Outlook add-in
- Manage user content in Adobe Connect
- Generative AI features
- Basics
- Adobe Connect Mobile
Learn how to configure audio in Adobe Connect, from choosing between computer audio and telephony to controlling participant microphone access.
Clear audio is the foundation of any productive virtual meeting. Whether hosting a collaborative team meeting, training session, or large-scale webinar, clear and reliable audio ensures participants stay engaged and connected. This article explains how to configure Adobe Connect audio setup from choosing between computer audio and telephony to controlling microphone access for every participant in your session.
The following topics are covered in this article:
How to set up audio in Adobe Connect
Adobe Connect audio setup uses WebRTC-based computer audio (VoIP), which connects participants through their device's microphone and speakers. Hosts control microphone access from the microphone settings menu granting all participants mic rights, requiring access requests, or enabling Single speaker mode so only one person speaks at a time.
Audio options in Adobe Connect
Adobe Connect supports two types of audio for virtual meetings:
- Computer audio (VoIP): Participants connect using their device's microphone and speakers over the internet. This is the default method for most meetings and sessions.
- Telephony audio: Participants dial in using a phone number and access code, or receive a system-generated call. Use this for organizations that require hardline communication for security or compliance. View Join Adobe Connect meetings using telephony audio for more information.
How to control participant microphone access
Hosts can manage microphone access for participants using the microphone settings menu in the top menu bar. These controls allow hosts to determine how participants join audio discussions, whether enabling open collaboration, moderating participation, or managing structured turn-taking to suit the goals of the session.
To control participant microphone access as a Host:
-
Select the dropdown arrow next to the Mic icon in the main menu bar.
-
Navigate to the Host options.
Use the Microphone settings menu to control participants access during a meeting Use the Microphone settings menu to control participants access during a meeting -
Select one of the following options based on your session needs:
Option What it does When to use Allow participants to use microphone Grants microphone access to all participants instantly. Participants can mute or unmute themselves without approval. Use for small team meetings or brainstorming sessions where everyone may speak freely. Allow participants to request microphone Participants must request access before speaking. You can approve or deny each request. Use for large sessions, training, or webinars to minimize background noise and interruptions. Single speaker mode Allows only one participant to speak at a time. Other participants cannot activate their microphones until the current speaker finishes.
A confirmation message appears when enabled.
Use for panel discussions or Q&A sessions where overlapping audio should be moderated.
Single speaker mode option is available only when using VoIP for audio and not when using a combination of VoIP and telephony for audio.
Mute all attendees at once
Hosts and presenters can mute all attendees simultaneously from the Attendees pod. Use this when a focused presentation requires silence or when background noise becomes disruptive mid-session. View Attendees pod for more information.
Your microphone may not work if browser or system permissions are disabled, or if another app is using the device. Ensure microphone access is set to Allow in your browser settings, close other apps using audio devices, and rejoin the session if needed.
A grayed-out microphone icon means you do not have microphone rights. By default, only hosts and presenters have mic access. Ask the host to enable participant microphone access from the microphone settings menu.
Echo occurs when multiple microphones are active simultaneously or when audio from speakers loops back into the mic. Hosts can enable Single speaker mode or mute all attendees to prevent overlap. Participants can use headphones to reduce feedback.
If you switch microphones during a session, Adobe Connect may not detect the new device due to a known limitation. Leave the session and rejoin after selecting the correct device.
This can happen if Adobe Connect does not have permission to use your audio device or if computer audio is not enabled in the session. Check browser permissions, ensure the correct speaker is selected, and confirm the host has enabled audio for the session.
