Send documents for signature

You can get documents signed by others using the Request Signature tool, which relies on cloud services provided by Adobe Acrobat Sign. Acrobat Sign e-signatures are legal, trusted, and enforceable in industrialized countries around the world.

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Get agreements signed online by others

Besides PDF, you can send Microsoft Office files, various image files, HTML files, and text files for signing. Supported file types are: DOC, DOCX, RTF, XLS, XLSX, PPT, PPTX, TXT, CSV, HTML, HTM, TIFF, TIF, BMP, GIF, JPG, JPEG, and PNG.

Note

Complete your edits before you send the documents for signature. The signed agreement is certified by Acrobat Sign. Edits to the signed agreement will lose the certification.

Steps to send documents for signature:

  1. Sign in to Adobe Document Cloud Home at https://documentcloud.adobe.com with your Adobe ID and password, or with your social (Facebook or Google) account.

  2. Click Request Signatures in the top-right banner

    • This banner can be collapsed by clicking the arrow on the right
    Request signatures

     

    You can also click the Sign action in the top navigation bar and then select Request Signatures from the pop-down menu:

    Request signatures via menu

  3. In the Request Signatures landing page, do the following:

    1. In the Recipients field, add recipient email addresses
      • (Optional) Click Add Me, if you want to be included as a signer of the document
      • (Optional) If you want to add more people just for information, use the Show CC button to add their email addresses to the CC list
    2. (Optional) You can assign different recipient roles to better match your workflow requirements:
      • Signer (all customers)
        • Signers are required to apply at least one signature to an Agreement. This role is the default recipient role. Each signer on a transaction needs to have at least one required signature field assigned to them. If the system does not find a signature field for the signer, it automatically generates a signature block at the end of the document
        • The appearance of a signature block is a good indicator of a signature field not being assigned correctly
      • Approver (for Acrobat Pro + Enhanced E-Sign only)
        • The approver role works well for situations where someone needs to "okay" a document before it's sent off to the signer
        • Approvers are not required to sign or interact with any fields. All approvers need to do is enter their name before sending the transaction to the signers. Fields can be assigned to approvers, and if those fields are required, they need to fill them out
      • Form Filler (for Acrobat Pro + EnhancedE-Sign only)
        • Form Fillers can be designated within a signature cycle, but are not required to apply a signature of any kind. All field types can be assigned to a Form Filler, including signature fields if desired
        • Designed specifically for customers that have a need to fill in form content during the signature process, but don't have the systems in place to programmatically build custom documents or push field content from a database to the form
    3. Change the default text in the Message area as appropriate
    4. (Optional) Select Password Protect if you require recipients to enter a password to open and view the signed PDF file
    5. (Optional) Select Set Reminder to set the frequency of reminders to be sent until the agreement is completed
    6. Drag & Drop files from your desktop, or click Add Files and then browse and select the document
    Request Signatures - Blank Compose page

    A. Recipient email B. Recipient role C. Message D. Password protect E. Set reminder F. Add files 

    Note

    To get a detailed description on any of these options, click the more info  icon.

  4. Click Next.

    The document is now ready for adding the fields that you want the signers to fill in or sign.

    Note: If you have added multiple documents, the documents are converted into PDFs and combined into a single file. The combined file is opened for you to add appropriate fields.

  5. The Authoring page is displayed. If you are sending a flat-form, you see the simplified mode, else advanced mode is displayed.

    • Simplified mode - Single signer

    This mode provides simplified authoring when there is only one recipient to the agreement.

    Placing fields for a single signer only requires you only to click at the desired location in the document to place a field.

    Specify where to fill and sign in simplified mode

    • Simplified mode - Multiple signers

    Simplified authoring with the capability of assigning fields to multiple signers requires that you select the recipient first, and then place the fields.

    When you select a recipient from the right pane and add fields in the form, the fields are automatically assigned to that selected recipient. That means those fields will be available to the signer for filling the information and signing the form.

    Specify where to fill and sign in simplified mode with multiple signers

    Note

     To place a signature or another field, click at the desired location in the document and then set the field's properties from its context menu.

    You can switch the assignee of any field using the floating toolbar. The assigned colors to the signers make it easy to distinguish the fields for respective signers.

    Floating toolbar
    Floating toolbar

    Choose signer
    Choose signer

    See more fields
    Choose the field type

    • Advanced mode
      Click the Advanced editing switch to enable the larger set of field types:
    Switch to Advanced mode

    Click the  button to place the detected form fields in the PDF document.

    Alternatively, drag fields from the tabs in the right pane and drop them at the desired location in the document.

    Advanced Authoring

    Note

    You can switch between simplified mode and advanced mode for multiple signers. To switch mode, click Advanced editing (on||off) in the right-pane.

     

    Saving progress on a draft

    Senders can click the Save Progress link (under the Send button) to save an authored agreement as a draft:

    Save Progress

    Then resume authoring at a later time by navigating to their Manage page, selecting the agreement in the Draft folder, and clicking the Edit action

    Edit a draft agreement

    Saving progress is supported in both simple mode and advanced editing, but the effect of doing so has ramifications.

    Advanced editing:

    • Saving progress (after placing or editing a field) blocks the ability to switch back to the simple mode
      • All fields added or edited in the advanced editing environment must be deleted, and the draft saved again before the option to switch back to simple mode is re-enabled
    • Switching to simple mode prior to saving progress in the advanced editing environment is permitted, but all fields placed while in advanced editing will be removed. A warning message is displayed:
    Simple mode warning

    Simple Mode:

    • Saving progress in simple mode continues to allow you to switch to advanced editing
    • The fields placed while in simple mode persist when switching to the advanced editing environment (whether you saved progress or not)
      • Fields placed while in simple mode continue to exist if you switch back and forth between advanced editing and simple mode
    • Switching back to simple mode from advanced editing is permitted only if:
      • No additional fields were added in advanced editing
      • The fields placed while in simple mode were not altered while in advanced editing
    • If fields have been added/edited in the advanced editing environment, they must be deleted and the draft must be saved before the option to switch back to simple mode becomes active again
  6. When you've placed all desired fields in the document, click Send.

    • A confirmation message is shown verifying the agreement has been sent successfully. There are four options to progress from the post-sending page:
    Post Send

    When you are returned to the Documents page, you can click any agreement to expose the details and available actions in the right panel.

    Available actions are:

    • Open Agreement to review the content of the documents
    • Set Reminder for yourself or the recipient.
    • Cancel the agreement.
    • Download the PDF agreement.
    • Download Audit Report.
    • Hide Agreement.
    • Share agreement to let others view and access the agreement along with its status from their Acrobat Sign account.
    • Add Notes.
    • Download Individual Files, if you have added multiple files in the agreement.
    • Upload Signed Document if you have a physically signed document you have to enter back into the system.
    • To view the timestamp of each Activity, expand the list by clicking the arrow key ().
    Agreement actions on the Documents page

    A copy of the sent agreement is also stored in your Adobe Document Cloud account.

    The Recent section at the bottom area of the Home page lists all the agreements you’ve sent recently.

    Alternatively, to see the list of all your agreements, click Documents in the top-menu bar, and then click All Agreements.

Track agreements sent for signature

In addition to the existing Acrobat Sign Manage dashboard, you can also use the Adobe Acrobat home experience to track and manage your agreements and templates.

You can access your agreements/templates in three ways:

  • From the Home tab
    • Click the Manage your agreements link on the left side of the top banner
    • Click the Sign action in the top navigation menu and select Manage Agreements
Access agreements from header

  • From the Documents tab:
    • Click the All Agreements filter
Track sent agreements

A. All Acrobat Sign agreements B. View agreements by status C. View templates 

A. All agreements: The full list of agreements the user has access to are displayed along with the following information:

  • Recipients: Displays the names of the recipients of the agreement.
  • Sender: Displays the name of the sender of the agreement.
  • Title: Name of the agreement sent for signature.
  • Status: Number of people who have completed the agreement.
  • Modified: The timestamp of the last activity performed on the agreement.

Select the agreement to view more details.

A thumbnail of the agreement is displayed in the right pane.

You can perform any of the following actions:

  • View agreement Status.
  • Open the Agreement.
  • Set Reminder for the recipients or yourself.
  • Cancel agreement.
  • Download PDF agreement.
  • Download Audit Report.
  • Hide Agreement.
  • Share a copy of the agreement.
  • Add personal Notes.
  • Upload Signed Document if you have a physically signed document you have to enter back into the system.
  • Download Individual Files, if you have added multiple files in the agreement.
  • To view the activity, expand the list by clicking the arrow key ().
Agreement Actions

B. View agreements by status: The agreements are listed by last modified date. To view the agreements as per their current status, click the appropriate status - In Progress, Waiting For You, Completed, Canceled, Expired, Archived or Draft.

Filter by Sign agreements or templates

C. View Templates: Click Templates to see the full list of templates the user has access to, including the following information:

  • Title: Name of the template
    • Note that uniqueness is not required in the Title
  • Status: The current status of the template
  • Modified: The timestamp of the last time the template was updated
templates

Select the template to view more details.

A thumbnail of the template is displayed in the right pane.

You can perform any of the following actions:

  • Open the Template
  • Use the Template
  • Edit the Template
  • Delete the Template
  • Download a PDF of the Template
  • Download Individual Files (when more than one file is originally used to build the Template)
  • Download the form field data from completed agreements based on only this Template
  • Add personal Notes to the Template
Template Actions

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