Teams and enterprise | Creative Cloud desktop app release notes

As an IT admin of a school or organization, learn about the updates to the Creative Cloud desktop app specific to Adobe's teams and enterprise users.


For best performance, always use the latest version of the Creative Cloud desktop app. If your end users are on a self-serve model or if you have an individual subscription, see Creative Cloud desktop app release notes.

Version 5.5

Version 5.5.0 (June 2021)

By default, after you've set up your end-user computers to use your internal update server, your end-user computers will get all Adobe updates from your interal update server. This implies that, if for some reason, your internal update server is unavailable, your end-user computers will not get Adobe updates.

Use the following preference to ensure that, if your internal udpate servers is unavailable, your end-user compuers will get Adobe updates from the Adobe servers.

Learn how to set up an internal update server.

  1. Log in to the Admin Console and navigate to Packages > Preferences.

  2. Check the option to bypass your internal update server when it is unavailable.

    Bypass internal update server

  3. Click Save.

For Admins

The create package workflow now includes a new option that enables you (as the admin) to allow or disallow your end users installing Beta apps via the Creative Cloud desktop app.

  1. Log in to the Admin Console and navigate to Packages > Packages.

  2. Click Create a Package.

  3. In the Options screen, select Enable install of beta apps

    Enable beta apps install

  4. Proceed with the steps to create and then deploy the package.

For end users

After you've deployed the package, the Beta apps tab will be available to your users.  

Beta apps tab on Creative Cloud Desktop application

Version 5.4

Version 5.4.5 (may 2021)

Applies to: Creative Cloud for teams and Creative Cloud for enterprise

For end users

If the Creative Cloud Desktop App is unable to connect to your internal update server (AUSST), users are shown a message that the internal update server is unavailable. Before this update, the Creative Cloud desktop app would show a spinning wheel and kept attempting to connect.

Not connected to enterprise server
Error message: Not connected to enterprise server

To fix the error:

  1. Ensure that the end users are connected to the company's VPN where the AUSST server is located.

  2.  Then, click Reload Apps.

Version 5.4.1 (March 2021)

Applies to: Creative Cloud for teams and Creative Cloud for enterprise

For end users

Your end users can now enable or disable auto-update of Creative Cloud apps via the Creative Cloud desktop app. So, any app a user selects to auto-update, will update on their machines as soon as Adobe release a major or minor update for the app. See how end users enable or disable auto-updates.


For admins

The auto-update feature is available by default. For Admins who want to hide this feature from their end-users it can be configured via the package Creative Cloud desktop options in the Admin Console:

  1. Create a new (Named User or Shared Device Licensing) package that includes only the Creative Cloud desktop app.

  2. In Creative Cloud Desktop Options, turn on the Disable auto-update for end-users option.

    Disable auto update for end users


    If Enable self-service install or Allow non-admins to update and install apps are configured off, the auto-update feature will be hidden from end users.

  3. Deploy the package.

If you turn on the Disable auto-updates for end-users option, your end users will no longer see the Auto-update option in their Creative Cloud desktop app.

Applies to: Creative Cloud for enterprise

While Adobe provides support for the latest version of apps and services, support for older versions is limited in scope. Creative Cloud for enterprise plans also includes support for a designated Long Term Supported (LTS) version. This version qualifies for security updates for an added period of up to one year. For more information, see Long Term Supported versions.

The LTS version for an app, is now clearly called out (for enterprise users) in the Versions section of the Creative Cloud desktop app:

  1. In the Creative Cloud desktop app, go to All apps.

  2. For an app, select the More actions icon  next to the app and click Other versions.

    View LTS version

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