Background information

Apple provides the capability to capture HEIC photos and HEVC (H.265) videos on some of its mobile devices running iOS 11.

For more details, see Apple's documentation here: https://support.apple.com/en-us/HT207022.

HEIC image files support

macOS

Support for HEIC image files has been provided in the June 2018 releases of Lightroom CC 1.4, Lightroom Classic CC 7.4, and Camera Raw 10.4 running on macOS High Sierra v10.13 or later.

Not:

Ensure that HEIC support is enabled in Adobe Camera Raw:

In the Camera Raw Preferences dialog box, ensure that the JPEG/HEIC field is set to either Automatically open JPEGs and HEICs with settings or Automatically open all supported JPEGs and HEICs. To access Camera Raw Preferences, click the Open Preferences Dialog button  in the Camera Raw dialog box.

Windows

Support for HEIC image files has been provided in the August 2018 releases of Lightroom CC 1.5 and Lightroom Classic CC 7.5 running on Windows 10.

iOS

Support for HEIC image files has been provided in the June 2018 release of Lightroom CC for mobile (iOS) 3.3 running on iOS 11.

Android

Support for HEIC image files has been provided in the August 2018 release of Lightroom CC for mobile (Android) 3.6.

HEVC (H.265) video files support

macOS

Support for HEVC video files has been provided in the October 2018 releases of Lightroom CC 2.0 and Lightroom Classic CC 8.0 running on macOS High Sierra v10.13 or later.

Windows

Lightroom CC, Lightroom Classic CC, and Camera Raw currently do not support HEVC video files on Windows. Adobe is working on providing the support.

iOS

Support for HEVC video import, playback, and syncing to the cloud storage has been provided in the April 2018 release of Lightroom CC for mobile (iOS) 3.2.1 running on iOS 11.   

Android

Lightroom CC for mobile currently does not support HEVC video files on the Android platform. Adobe is working on providing the support. 

Workarounds to add HEIC/HEVC media files to earlier versions of Lightroom apps and OS platforms

Change the camera settings to capture in JPEG/H.264 format

  1. On the device (iPhone or iPad) that you are using to capture the HEIC/HEVC media, go to Settings > Camera.

  2. Tap Formats.

  3. Tap Most Compatible. This setting is available only on devices that can capture media in HEIF or HEVC format.

    All new photos and videos now use JPEG or H.264 format. To return to using the space-saving HEIF and HEVC formats, choose High Efficiency.

For related information, see Apple's documentation here: https://support.apple.com/en-us/HT207022.

Convert HEIC/HEVC media to JPEG/H.264 while transferring to a Mac or PC

You can change your iPhone's/iPad's Transfer To Mac Or PC setting to Automatic. This setting automatically converts HEIC photos and HEVC (H.265) videos to the compatible formats JPEG and H.264 MOV when you transfer the media files from your mobile device to a Mac or PC. 

  1. On the device (iPhone or iPad) that you are using to capture the HEIC/HEVC media, go to Settings > Photo.

  2. Tap Transfer To Mac Or PC.

    (iOS) Change Transfer To Mac Or PC setting to the Automatic option.
    (iOS) Change Transfer To Mac Or PC setting to the Automatic option.
  3. Choose the Automatic option.

    This option converts your photo and video files to a compatible format. HEIC images are converted to JPEG and HEVC videos are converted to H.264 MOV.

  4. Connect the iPhone/iPad to your computer.

    Not:

    If the device was already connected to your computer, disconnect it and make sure that the Automatic option is still set. Then, reconnect the device.

  5. Add/import the photos and videos to Lightroom. For Help instructions, see the following link:

Bu çalışma Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License kapsamında lisanslanmıştır  Creative Commons şartları, Twitter™ ve Facebook sitelerinde paylaşılanları kapsamaz.

Yasal Uyarılar   |   Çevrimiçi Gizlilik İlkesi